Senior Product Manager

MicrosoftRedmond, WA

About The Position

Microsoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, and more openness in a cloud-enabled world. The Business & Industry Copilot group (BIC) is a rapidly growing organization responsible for Microsoft Copilot Studio, the Power Platform, Microsoft Dynamics 365 suite of products, Microsoft Industry Solutions, and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications, and this organization is at the heart of how business applications are designed and delivered. We are looking for a dedicated Senior Product Manager to join the Intelligent Actions team in Microsoft Copilot Studio! This is an exciting time to be part of one of the fastest-moving areas at Microsoft. The Intelligent Actions team is at the forefront of making AI agents and workflows more capable for our customers. We build intelligent building blocks: agentic nodes, AI prompts, MCP integration, computer use (CUA), and more, that empower customers to create sophisticated agents and automations in Copilot Studio. Our work directly shapes how businesses harness AI to transform their operations. This is a PM role for the age of AI. You will not just write specs, you will build prototypes, experiment with emerging AI capabilities hands-on, and bring a builder's mindset to product development. If you are someone who is energized by getting your hands dirty with AI tools, constructing proof-of-concepts, and turning novel technology into products that customers love, this team is for you. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

  • Bachelor's Degree AND 5+ years experience in product/service/program management or software development.
  • OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
  • These requirements include but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

  • Bachelor's Degree AND 8+ years of experience in product/service/program management or software development.
  • OR equivalent experience.
  • 2+ years of experience taking a product, feature, or experience to market (e.g., design, addressing product-market fit, launch, internal tool/framework).
  • 4+ years of experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding usage, improving retention).
  • 4+ years of experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, displacing an established competing product).
  • Hands-on experience building with AI tools, agent frameworks, or low-code/no-code platforms, a builder's mindset is valued.
  • Familiarity with agentic AI patterns, conversational AI, copilot/assistant experiences, or workflow automation.
  • Proficiency with prototyping and experimentation, comfortable creating proof-of-concepts to validate product ideas.

Responsibilities

  • Own the product roadmap for intelligent actions and agentic capabilities in Copilot Studio. Define the vision, prioritize investments, and align the roadmap with customer needs, market trends, and Microsoft's broader AI strategy. Translate complex technical AI concepts into clear product value for customers and stakeholders.
  • Drive cross-functional collaboration. Partner closely with Engineering, Design, Data Science, Product Marketing, and partner teams to deliver high-quality experiences from ideation through general availability. Foster cooperative relationships across organizations to ensure alignment and successful execution.
  • Deeply understand customers and the market. Use both quantitative signals (usage telemetry, engagement metrics) and qualitative insights (customer interviews, feedback channels, industry analysis) to identify unmet needs and opportunities. Apply AI-powered research and analysis to uncover patterns, anticipate customer preferences, and inform product strategy.
  • Build and prototype with AI. Go beyond traditional product management, use AI tools to independently create MVPs, proof-of-concepts, and prototypes that explore new interaction patterns for agent experiences. Leverage generative AI to rapidly test product hypotheses before committing engineering resources.
  • Take products to market with impact. Develop go-to-market strategies for new capabilities, collaborating with Product Marketing and Business Planning on release criteria, customer acquisition, and adoption plans. Evangelize intelligent action features through presentations, blog posts, customer briefings, and industry events.
  • Measure, learn, and iterate. Define success metrics (OKRs, KPIs) for your feature areas, monitor product performance, and use data-driven insights to continuously refine the product. Understand cost structures and profitability drivers to make informed investment tradeoffs.
  • Champion responsible AI. Ensure that AI-driven features meet quality, security, privacy, and ethical standards. Integrate security considerations into product design and proactively mitigate risks throughout the product lifecycle.
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