Senior Product Manager

Valon Mortgage, Inc.•New York, NY

44d

About The Position

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries. The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry. ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond. As a Senior Product Manager, you will own the product strategy and execution for a critical vertical within mortgage servicing, such as collections, loss mitigation, foreclosure, payments, or escrow. This is a senior IC role reporting to the Director of Product.

Requirements

5+ years of product management experience
Proven track record of shipping complex B2B software products from concept to production
Ability to balance near-term business goals while setting a longer-term product strategy
Demonstrated leadership to bring together stakeholders and drive alignment
Curiosity and willingness to learn the full landscape of mortgage servicing, including areas like foreclosure, bankruptcy, litigation, and REO, in order to make stronger product decisions
Strong written communication skills; an effective partner to engineering
Comfortable managing multiple initiatives and ensuring their collective success
Ability to handle ambiguity and make decisions with incomplete information

Responsibilities

Develop and manage a cohesive product roadmap, prioritize features that deliver measurable business outcomes for our SaaS customers
Write clear, comprehensive PRDs and specifications that eliminate ambiguity for engineering
Deeply understand customer and user needs across internal servicing teams and external partners (e.g., law firms, vendors) and translate them into clear product requirements
Manage timelines and dependencies; make decisive trade-offs between speed, scope, and technical quality
Ensure successful rollouts in partnership with Deployment Strategy and Product Operations

Benefits

Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: we'll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume