Senior Product Manager

Microsoft • Redmond, WA

1h

About The Position

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end-to-end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.
The Partner Team within the Customer Experience Engineering (CxE) organization works closely with strategic Microsoft partners to drive customer success through deployment, adoption, and usage of our solutions. We’re seeking a customer-obsessed, deep technically skilled individual to engage directly with global partners in the Threat Protection space. Join us in a role that blends deep technical collaboration with partners and product teams to enhance Microsoft Security offerings and accelerate workplace transformation for our customers. This role demands a passion for enhancing the customer experience, fostering a consistent and efficient collaboration between engineers and customers, and enabling a customer-centric development culture.
Our fast-paced environment motivates team members to innovate and be at the forefront of product development, with a customer-first mindset. If you are eager to work directly with our commercial customers, partners, and MVPs, and connect them to our engineering & research product teams to create a better product, then we would love to have you on our team.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• 3+ years of experience with security technologies working to deliver and/or support customers/partners.
• Demonstrated deep technical ability and product knowledge across Microsoft Threat protection offering with focus on Microsoft Defender for Office 365 (MDO) and Microsoft Defender for Cloud Apps (MDA) products
• 5+ years of experience in cross-group, cross-functional engineering roles.
• Ability to forge strong, trusted relationships with Microsoft Partners [Business Decision Makers, Security Practice Leads, Architects and IT Leaders]; to represent Engineering and drive understanding of our solutions/services.
• Passion for enabling great partner experiences and an outstanding customer satisfaction track record. Direct experience working with Microsoft Partners is highly desired.
• Technical curiosity and aptitude to quickly understand service capabilities, technical issues, and partner needs.
• #MSFTSecurity

Responsibilities

• Ecosystem Enablement & Consumption: Partners are at the center of enabling us to scale deployment, adoption, and usage of our security products and in defining our customer’s experience with these services. Use your deep technical subject matter expertise to ready and enable this deployment ecosystem, driving investments to build better products. Collaborate with key partners to identify their technical and business requirements, driving the continuous improvement of capabilities at our partners with education on engineering investments and latest technical information partners need in support of our customers.
• Product & Service Insights: Working with Microsoft Security Engineering teams, use your deep technical knowledge and partner expertise to help guide the future direction of our products and services. Directly influence product roadmap with voice of partner to build better products.
• Ensuring our partner needs are understood and evangelized throughout the engineering organization as part of the development lifecycle is critical to our long-term business growth.
• Embody our culture and values

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees