Senior Product Manager

Cloudflare•San Francisco, CA

7d•Remote

About The Position

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location Remote, US Job Title Senior Product Manager, Cloudflare WAN Role Summary We are looking for an experienced, empathetic, and highly technical Senior Product Manager to join our Network Services team. Working alongside Product Managers in the same space, you’ll join a growing team to own the core routing functionality that powers the heart of Cloudflare One, Cloudflare’s SASE/SSE solution. Cloudflare provides a full stack of networking-as-a-service (NaaS) products that allow customers to build and operate secure, reliable, and fast networks without purchasing traditional network hardware. Cloudflare’s network underpins mission-critical infrastructure, always-on applications, small businesses, and everything in between. Our customers rely on the performance, security, reliability, and visibility provided by our network to power their business. The Cloudflare WAN PM will be entrepreneurial-minded and thrive in a fast-paced and goal-driven environment. They will have outstanding communication and collaboration skills and will be able to work with a diverse group, get consensus, and drive the product forward. They will be execution focused and emphasize getting things done while paying attention to important details. They will have several years of experience working with enterprise, NaaS, or security technologies. They will have a passion for building NaaS products and want to solve the problems of performance, security, and reliability of the Internet.

Requirements

5-10 years working as a Product Manager or Technical Product Manager shipping enterprise class software, or relevant experience
Strong technical understanding of L3-L7 networking including routing protocols, common network architectures and secure connectivity within cloud environments (AWS, Azure, GCP)
Experience working alongside multiple disciplines (ex. Design, engineering, support, sales) and decision makers to ship software
Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)
Ability to work with common software and networking tools like Postman or curl to interact with RESTful Web APIs, Terraform for automated provisioning of cloud networking resources
Experience with up-to-date AI tools (agents and IDEs) for vibecoding and prototyping
Excellent written and verbal communication skills

Nice To Haves

Experience with modern SASE or SSE solutions (either building or implementing)
Experience with large-scale distributed systems and cloud-native architectures
Active participation in industry conferences, publications, or open-source projects related to networking or security

Responsibilities

Owning the product vision for your area. Ensure that it aligns with the overall product and company vision.
Representing the customer. Be the champion and voice of customers. Build meaningful, personal customer relationships. Bring the customer's voice into the creation process.
Managing the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
Authoring use cases and prioritizing requirements. Translate market observations and customer feedback into a prioritized product backlog.
Collaborating across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and other stakeholders. A collaborative attitude is essential to the job.
Measuring success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
Supporting a global team with a flexible schedule. Our customers are everywhere and we need to be everywhere. Expect occasional later than normal or earlier than normal calls to effectively engage with customers and co-workers.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.
Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!
The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave