Senior Product Manager

Microsoft • Redmond, WA

1d

About The Position

Microsoft Teams is the place where businesses of all sizes collaborate and get work done. The Teams for Small and Medium Businesses (SMB) team helps SMBs thrive by providing experiences that enhance how they serve their customers, communicate, meet, share, and manage workflows. We deliver enterprise‑grade collaboration that is simple to set up, easy to administer, and differentiated for SMB needs. We are seeking a Senior Product Manager who is customer‑obsessed and data‑driven, with strong execution skills and a passion for delivering product experiences that measurably increase customer love, adoption, and engagement.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.

Nice To Haves

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
• 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• Demonstrated industry experience designing, specifying, measuring and shipping software and service product experiences.
• Excellence in user experience design, customer and competitive insights, and data mindset that drives outcomes.
• Established experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• Experience utilizing AI tools within the product building process.
• Established experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• Strong organizational and prioritization skills, with the ability to navigate ambiguity and adapt as business needs evolve.
• Demonstrated ability to work collaboratively, learn new technologies and products efficiently, and contribute effectively in a fast‑changing environment.

Responsibilities

• Drive vision, strategy, and roadmap for collaboration experience that SMBs have with customer, vendors, and partners outside of their business.
• Identify and develop opportunities to integrate AI‑enhanced behaviors and agentic capabilities within the Teams experience.
• Maintain a customer‑centric perspective, deeply understanding feedback and using insights to inform improvements.
• Write clear functional specs, partner with engineering, and ensure high‑quality experience delivery.
• Establish and measure OKRs; use data, experimentation, and telemetry to evaluate success.
• Partner with engineering, design, CX, data science, and research.
• Engage internal and external customers to gather feedback.
• Champion product craft and design excellence.
• Contribute to a healthy, collaborative team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees