Senior Product Manager

CVS Health

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS/Oak Street Health is a rapidly growing company of community-based healthcare centers delivering a new model of care for adults on Medicare. By providing comprehensive and integrated care, we improve outcomes, manage costs, and offer an unmatched experience for our patients. As a Senior Product Manager, you will be a key leader in our organization, responsible for driving the strategy and execution for a core part of our clinical operations and population health platform. You will own the product requirements for our Admissions Data Pipeline, which is responsible for the ingestion of real-time data from HIE, ADT, and Payer sources. This work is critical for ensuring that clinical teams have accurate, deduplicated, and high-fidelity data to drive patient interventions. You'll work with senior business and engineering leaders to manage complex data transformations and deliver high-quality products that improve healthcare delivery. What You'll Do Product Vision & Strategy: You will be responsible for defining the product vision and strategic direction for your domain, specifically focusing on the scalability and reliability of our clinical data ingestion engine. You'll translate high-level business goals into a clear, actionable product strategy. Roadmap & Backlog Management: You will partner with business stakeholders to define the product roadmap, overseeing day-to-day backlog management and prioritization. You will prioritize data quality initiatives, transformation using ML, and new source integrations (e.g., new HIE or Payer feeds). Cross-Functional Collaboration: You will coordinate with talented technical partners from engineering, data science, and user design in a fast-paced, agile environment to build and enhance products. Your role is to bridge the gap between business needs and technical solutions, fostering a collaborative and productive atmosphere. User-Centric Design: You will work alongside our UX team to design high-quality, intuitive products for our end-users. This involves gathering and documenting detailed product requirements and ensuring the final product meets user needs and expectations. Product Launch & Improvement: You will define and manage the launch of new products, including working with our operations teams to create training materials and documentation for end-users. You will also continuously identify and act on opportunities for product improvement through quantitative analysis and user feedback.

Requirements

7 years of experience in a product or product-adjacent field
Proven Leader: You're comfortable driving strategic decisions, taking ownership, and coordinating resources to ensure successful project outcomes
Highly Collaborative: You excel at working with senior-level stakeholders and can translate complex technical topics for a variety of audiences
Data-Driven Mindset: You believe in using data to measure product impact and work with analytics teams to evaluate success

Nice To Haves

Experience in healthcare and/or digital health solutions
4+ years as a Product Manager
Deep Technical Fluency: You have a strong understanding of healthcare interoperability standards, specifically HL7 and FHIR.
Data Platform Expertise: Experience managing complex data pipelines and/or ETL processes.
Experience with data analytics and core healthcare metrics (e.g., STARS/Quality Measures)
Epic Experience: Direct experience working with Epic (App Orchard, Chronicles, or Bridges) or integrating data into an Epic environment.
Education: Bachelor's degree preferred/specialized training/relevant professional qualification.

Responsibilities

defining the product vision and strategic direction for your domain, specifically focusing on the scalability and reliability of our clinical data ingestion engine
translating high-level business goals into a clear, actionable product strategy
partnering with business stakeholders to define the product roadmap, overseeing day-to-day backlog management and prioritization
prioritizing data quality initiatives, transformation using ML, and new source integrations (e.g., new HIE or Payer feeds)
coordinating with talented technical partners from engineering, data science, and user design in a fast-paced, agile environment to build and enhance products
bridging the gap between business needs and technical solutions, fostering a collaborative and productive atmosphere
working alongside our UX team to design high-quality, intuitive products for our end-users
gathering and documenting detailed product requirements and ensuring the final product meets user needs and expectations
defining and managing the launch of new products, including working with our operations teams to create training materials and documentation for end-users
continuously identifying and acting on opportunities for product improvement through quantitative analysis and user feedback

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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