Senior Product Manager - Xbox Customer Feedback

Microsoft • Redmond, WA

2d

About The Position

Do you want to be part of the team building the next generation of gaming technologies for Microsoft? Are you passionate about cloud computing, large scale distributed systems and bleeding edge technology at massive scale? Are you an experienced technology and business leader looking for opportunities for E2E Product Management?
The Xbox Player Experience and Platform team is looking for an experienced Senior Product Manager with a track record of data synthesis and storytelling. This role will partner with engineering to design, develop, and manage feedback and telemetry across the entire gaming ecosystem, and leverage it to improve the product and experiences, and turning data into actionable learnings.
Collaboration, communications, lean process, transparency, attention to detail, data fluency and self-direction are valued in this position. You will be given plenty of room and support to grow personally and professionally on our high-performing team.
The Microsoft Gaming team continues to be an industry leader in innovation by delivering products and services which will unify Microsoft’s gaming and entertainment experience. With the power of the cloud and cross platform systems, Xbox is empowering gamers to seamlessly play the games they want, on the devices they want, wherever they are.

Requirements

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
• Proficient technical background and solid foundation in software or platform engineering principles
• Ability to understand, translate and map business and product questions into analysis projects
• Proficient ability to articulate vision, requirements & benefits to business and technical partners
• Proficient presentation skills and ability to adapt elevation of messages based on audience
• Ability to adapt to changing conditions and priorities
• To succeed in this role, you should have proficient technical and analytical skills, excellent cross-group collaboration and driving skills, a passion for partners and customers, and constantly striving to make data-driven decisions. You should also have a proficient track record of delivery, preferably in a services environment. You should also be able to demonstrate both creativity and the ability to deliver on new ideas.

Nice To Haves

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
• 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• 5+ years of technical program/product management experience shipping products/services

Responsibilities

• Transform telemetry to business insights through partnerships with engineering and data platform teams.
• Analyze complex, high-volume, high-dimensionality data from varying sources using a variety of tools and data analysis techniques
• Understand business performance (trends, funnels) as well as answer product and business questions to drive product and marketing actions
• Leverage industry best practices in establishing repeatable BI practices, principles & processes
• Partner with Data Scientists to get insights into product metrics and communicate those to both technical & non-technical audiences
• Demonstrated leadership and exceptional cross-team collaboration skills
• Comfortable working in a fast-paced dynamic environment with rapidly changing requirements
• Be a voice for players and develop expert understanding of player gaps and opportunities, serving as a consultant and resource to partner organizations for planning and prioritization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level