Senior Product Manager - Web Platform

iHeartMedia • New York, NY

90d • $108,000 - $135,000

About The Position

iHeartMedia is America's #1 audio company, reaching nine out of ten Americans every month—a scale greater than any other media company in the United States. Our mission is to be a constant companion, giving everyone in America a friend who is there anytime, anywhere. We achieve this through a vast and diverse portfolio of platforms: from our 870+ live broadcast radio stations to the iHeartRadio app, the #1 streaming broadcast radio platform, and our industry-leading podcast network. We are looking for a Senior Web Product Manager to join us in this mission, someone who is excited to build the digital experiences that bring music, news, and companionship to a quarter of a billion monthly listeners. As a Senior Product Manager – Web Platform you will be responsible for continuing to create incredible experiences for millions of our daily users and pushing our existing products forward, assisting in ongoing management of the iHeartRadio Web Platform at all stages of the product lifecycle, and leveraging research and analytics to determine new opportunities for improvement or innovation.

Requirements

• Bachelor’s degree in Computer Science or a related technical field; Master’s or MBA preferred.
• 8+ years of experience in product management, with a significant focus (+4 years) on building and scaling consumer-facing web applications.
• A strong understanding of web technologies, design patterns, APIs, and how front-end and back-end systems interact.
• Stay current with web technologies through continuous learning and technical engagement.
• A proven track record of taking complex technical products from initial conception through launch and continuous iteration, with a portfolio of successful products you have shipped.
• Proven experience shipping high-scale, consumer-facing web applications.
• A solid understanding of agile methodologies using PjM tools (Jira, Confluence), with demonstrated experience working effectively in a collaborative, cross-functional environment with Engineering, Design, and Project Management to deliver results.
• Exceptional analytical and problem-solving skills, with the ability to navigate ambiguity and make data-informed decisions.
• Superior written and verbal communication skills, with the ability to communicate concisely and ensure clarity in PRDs, stakeholder updates, and meetings.
• Proven ability to influence cross-functional teams without formal authority.
• Solid team player that brings energy and enthusiasm to the organization.

Nice To Haves

• A Master's degree or PhD in Computer Science, Business Administration, or a related field.
• Experience in digital media, especially online music or video.
• Experience in an ad-supported business model and familiarity with the digital advertising ecosystem.
• A genuine passion for the power of audio—music, podcasts, and radio—and a belief in our mission to serve and connect communities.

Responsibilities

• Define, own, and communicate the product roadmap for the iHeart web platform, ensuring it aligns with key business goals.
• Serve as the 'voice of the customer,' championing their needs across the organization by deeply understanding listener pain points and motivations.
• Own and meticulously manage the product backlog, balancing short-term fixes with long-term strategic improvements and ensuring all user stories are detailed, unambiguous, and ready for engineering.
• Utilize quantitative data from tools like Amplitude and qualitative insights from user research to define success metrics, validate hypotheses through A/B testing, and make data-informed prioritization decisions.
• Translate the product roadmap into clear and concise Product Overview Documents (PODs) and user stories with detailed acceptance criteria.
• Be comfortable reviewing engineering work as a final stakeholder for sign off before merging.
• Leverage emerging AI tools and capabilities to accelerate the product lifecycle, from vetting new ideas and prototyping solutions to analyzing data and optimizing team workflows.
• Collaborate daily with a dedicated agile scrum team of engineers and designers to resolve blockers, make informed technical trade-offs, and deliver high-quality features on schedule.
• Coordinate and build strong working relations with various internal organizations including, Analytics, UX Design and Research, Engineering, Marketing, Customer Care, Programming.
• Proactively communicate product plans, progress, risks, and dependencies to stakeholders at all levels, from your immediate team to senior executive leadership.
• Pre-empt potential risk and provide effective solutions and trade-offs.
• Serve as a subject matter expert on web technologies and the competitive landscape, actively participating in mentoring, training, and self-study to maintain technical proficiency.
• Lead cross-platform product initiatives that align web, mobile, and connected device experiences with the broader product strategy.

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options.
• Company provided and supplemental life insurance.
• Paid vacation and sick time.
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing.
• A Spirit day to encourage and allow our employees to more easily volunteer in their community.
• A 401K plan.
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving.
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees