Senior Product Manager - Tech

Amazon.com, Inc.•Hawthorne, CA

62d

About The Position

We are seeking a motivated and multi-talented Sr Product Manager - Tech who is passionate about building products with a strong emphasis on design, quality, performance and customer satisfaction. The individual will lead launching professional installation services on Amazon for Ring products. This role will be inherently cross-functional - this leader will work closely with engineering, product/program management, design, operations, finance, legal, business development, customer service, and executive teams to 1) bring products to market, 2) develop and grow business opportunities, and 3) enhance our existing products and features. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. At Amazon Ring, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical problems for our B2C and B2B customers.

Requirements

5+ years of end to end product delivery experience
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Bachelor's degree

Nice To Haves

5+ years of experience launching consumer facing product experiences

Responsibilities

Lead the definition, design, development and launch of products that delight customers
Lead the development of the product strategy and vision supported by internal and external analysis
Create buy-in for the product vision both internally and with key external partners
Define creative, high quality, simple product roadmaps based on product strategy and vision
Work closely and collaboratively with design and product teams from partner organizations
Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
Manage backlog prioritization and trade-offs among customer feedback, performance, and operational support load
Work closely with software engineering teams to deliver features to market
Launch products to market by working with Marketing, public relations team, Sales, Finance and Operation teams
Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic, financial, and technical goals