Microsoft-posted about 2 hours ago
Full-time • Mid Level
Redmond, WA
5,001-10,000 employees

Are you ready to shape the future of AI computing and experiences? As Senior Product Manager for Surface Experiences, you will lead collaboration across Microsoft to shape Windows and first-party app experiences—extending beyond Surface to the entire Windows ecosystem. This is a unique opportunity to define and deliver breakthrough experiences that set the standard for the PC industry. You will serve as the visionary and driving force behind groundbreaking AI experiences, partnering with world-class teams across Microsoft including Windows, M365, Devices PM, Industrial Design, Engineering, Marketing, and Sales. Your leadership will accelerate idea-to-launch cycles, ensuring that every feature is crafted for real-world impact and business growth. In this senior-level role, you’ll combine technical depth, design thinking, rapid prototyping, collaboration, and program leadership to deliver experiences that delight our Surface customers. You’ll champion the voice of the customer, influence product direction across the Surface and Microsoft+ portfolio, and help define what’s next for Surface and Windows in a fast-paced, collaborative environment. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

  • Collaborate with cross-functional and cross company partners to develop the experience scope that aligns to Surface brand, business goals, and target customer needs.
  • Identify experience gaps and opportunities for AI Experiences on Surface devices based on customer pain points, competitive analysis, product telemetry, and field feedback.
  • Define clear success criteria — quantitative and qualitative — for each experience.
  • Shepherd each experience from the early stages of Surface product development through product launch (GA), including leadership sign-off at all intermediate Major Milestone Reviews.
  • Collect and integrate customer feedback into roadmaps and backlog prioritization.
  • Drive launch readiness by authoring experience stories and demos for Marketing partners.
  • Partner with engineering, design, research, and business teams cross company to prioritize and deliver high-impact prototypes that inform product decisions.
  • Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
  • 3+ years of experience shipping complex hardware and software experiences on schedule and at scale.
  • Demonstrated ability to lead and collaborate effectively, consistently delivering results across diverse, large-scale organizations
  • Experience managing stakeholder alignment on product roadmaps for multi-disciplinary project across engineering, design, and business teams.
  • Ability to identify customer needs, translate those into technical requirements, and create compelling marketing stories
  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
  • Experience developing premium consumer electronics or PCs.
  • Portfolio showcasing prototypes or innovation projects.
  • Experience in software prototyping or innovation programs.
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