About The Position

The Senior Product Manager is responsible for driving the strategic vision, development, and lifecycle management of innovative information, digital, and SaaS products that serve mobility and related industries. This role requires a strong understanding of market dynamics, technology trends, content delivery formats, and user experience design. Acting as the voice of the customer and users, the Senior Product Manager partners with cross-functional teams to create annual product plans, define product roadmaps, lead go-to-market strategies, and ensure successful execution of features and services that address business opportunities and customer needs. The position plays a critical leadership role in product positioning, market analysis, pricing, and revenue forecasting while mentoring junior product managers in best practices and strategic thinking. By balancing customer satisfaction, quality, and business goals, the Senior Product Manager ensures long-term growth and success across the product portfolio.

Requirements

  • Bachelor’s Degree in business management, computer science, information management or other related field.
  • 8+ years of experience in product management, software product development or instructional design/new product development.
  • Agile software development experience.
  • SaaS experience.
  • Strong understanding of software engineering and UI design.
  • Exceptional oral and written communication skills.
  • Exceptional presentation skills.
  • Enthusiasm for developing global products for mobility industries.
  • Financial acumen: ability to consume, create and interpret P&Ls.
  • Excellent analytical and critical thinking skills.
  • Requires strong diplomacy skills to drive alignment between competing business needs and objectives.
  • MS Office proficient.

Nice To Haves

  • Master’s Degree.
  • User experience-centered (UX) product development experience.

Responsibilities

  • Apply a strong understanding of markets, mobility technology, content delivery formats and instructional design or the process of software engineering and UI design.
  • Ensure that the voice of the customer, user and professions drive the product visioning, creation, and management process.
  • Contribute to product positioning, messaging, introduction, maintenance, and/or obsolescence of features, media or delivery types, products, and services.
  • Work with the product group and/or editors to define new features, media, content and product areas and implement those for a combination of information, digital, and SaaS products.
  • Locate and engage subject matter experts to develop and deliver content via available delivery platforms.
  • Collaborate with product developers to ensure product vision and market-driven features are achieved.
  • Conduct continuous environmental scanning to determine which industry technologies require a solution.
  • Identify products, markets, or SMEs that represent business opportunities.
  • Develop business cases with target audiences, market sizing, and revenue forecasts.
  • Create product plan including go-to-market strategy, pricing, and marketing direction.
  • Perform competitive analysis.
  • Drive the strategic direction of the product portfolio and be chiefly responsible for implementation of the strategy to drive revenue, margin and growth goals.
  • Drive successful tradeoffs that affect cost, schedule, users, and how well the product works throughout the product life cycle.
  • Provide product leadership from introduction through obsolescence, evaluate new technologies, articulate issues, and make clear recommendations.
  • Make product positioning recommendations to management and counterparts.
  • Drive and participate in user-experience research to identify obstacles, improve ease-of-use and customer satisfaction.
  • Articulate research findings to management to impact future product direction.
  • Create and deliver formal presentations and conduct group discussions on products for a broad range of audiences.
  • Assist in the development and review of public relations and marketing communications materials such as collateral, press releases, and data sheets.
  • Continually review product usage data and maintain an ongoing dialog with customers and internal stakeholders, particularly sales, on trends, risks and opportunities.
  • Act as a mentor to product managers and enhance their familiarity with product management best practices.
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