Senior Product Manager, Search

Box•Redwood City, CA

8h•Hybrid

About The Position

Box (NYSE:BOX) is a leader in Intelligent Content Management, providing a platform that enables organizations to fuel collaboration, manage content lifecycles, secure critical content, and transform business workflows with enterprise AI. Founded in 2005 and headquartered in Redwood City, CA, Box serves leading global organizations and has offices across the United States, Europe, and Asia. The company's mission is to bring intelligence to content management, empowering customers to transform workflows with the combination of AI and enterprise content. Box is experiencing rapid growth as businesses seek to modernize their operations. As a leader in Intelligent Content Management, Box is well-positioned to help enterprises transform collaboration, whether onsite or remote. The company aims to ensure its Search capabilities are world-class, allowing users to find content quickly, accurately, and intuitively. This role involves shaping the vision and evolution of critical features for Box Search, empowering users to discover and access content with speed and precision. The Senior Product Manager will be responsible for understanding the needs of admin and end-user personas, defining intuitive customer experiences including APIs, and ensuring performance, resiliency, and security for enterprise customers. The role requires close collaboration with the Poland-based Search engineering team.

Requirements

Bachelor's degree in Computer Science, Product Management, or equivalent experience in related fields.
5-7 years of experience as a Product Manager, Product Owner (in Agile), or a similar role in a software company, with a strong focus on search, information retrieval, or discovery products.
Demonstrate an in-depth understanding of search technologies, indexing, ranking algorithms, and query processing.
Possess excellent communication skills, capable of articulating complex strategies and day-to-day details clearly and concisely to diverse audiences.
Adept at engaging with customers, actively listening to their needs, and translating them into actionable product insights.
Strong people skills, enabling you to build effective relationships and collaborate seamlessly with multiple stakeholders across product, engineering, sales, and customer success teams.
Solid technical background, allowing you to understand platform capabilities, technical constraints, and engage effectively with engineering teams.
Experience working in a highly cross-functional environment.
Innate curiosity and ability to dive deep into product and technical architecture.
Know how to leverage data effectively to inform decisions, set requirements, and evaluate success.
Love inspiring teams, managing complexity, driving operational excellence, and delivering extraordinary results.

Nice To Haves

Experience with large-scale search platforms (e.g., Elasticsearch, Solr, or similar technologies).
Familiarity with machine learning applications in search, such as learning-to-rank, natural language processing (NLP), or semantic search.
Experience with cloud-native technologies and distributed systems.
Understanding of content management systems and enterprise software.
Knowledge of search analytics and relevance tuning methodologies.

Responsibilities

Define the product strategy and roadmap for Box's Search capabilities, identifying opportunities to enhance content discoverability, search relevance, and user experience.
Drive requirements for core Search features (e.g., semantic search, intelligent ranking, and personalized results).
Deeply understand and advocate for both admin and end-user personas, translating their diverse use cases into compelling product requirements.
Discover, collect, analyze, and communicate problems and opportunities related to the search experience at Box, leveraging data to inform decisions.
Prioritize between requirements and work with engineering teams on fiscal year, quarterly, and Agile planning.
Champion ideas to provide continuous improvements to the Search platform at Box.
Partner closely with other Product Managers, Engineering leaders, and cross-functional stakeholders across the company to align roadmaps, scope, and prioritize capabilities to power the overall Box content platform.
Engage directly with customers to understand their evolving needs, gather feedback, and validate product concepts.
Effectively communicate product strategy, vision, and day-to-day progress to various audiences, from engineering teams to executive leadership.