Salesforce-posted 3 months ago
$200,800 - $276,100/Yr
Full-time • Senior
San Francisco, CA
Professional, Scientific, and Technical Services

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. At Salesforce, we're on a mission to deliver a frictionless, world-class development environment for over 12,000 internal engineers. As Director of Product, Internal Developer Experience, you will own the strategy, roadmap, and adoption of our internal developer platform and tooling. This role is a high-impact individual contributor position, you will define the paved path for development for our internal developer Hyperforce Platform at Salesforce, align cross-functional teams, and drive measurable improvements in developer productivity, safety, and developer satisfaction. You'll work directly with engineering and executive leadership to ensure our developers have the best possible tools to innovate at scale.

  • Define and evolve the strategic roadmap for Salesforce's internal developer tools, platforms, and internal developer paved paths for Hyperforce.
  • Engage proactively with engineers, capturing feedback and ensuring alignment with product vision and company goals.
  • Establish and track KPIs such as deployment frequency, build success rate, time-to-merge, and developer satisfaction.
  • Balance developer needs, business goals, and technical constraints to deliver maximum impact.
  • Craft and execute go-to-market and enablement strategies to achieve org-wide adoption.
  • Spot friction in developer workflows and champion solutions to improve speed, quality, and reliability.
  • Build consensus across senior engineering and security leaders, resolving conflicting tooling preferences to drive standardization.
  • Act as the face of developer experience internally via advisory boards, demos, and roadmap updates.
  • Ensure documentation, onboarding, and training materials empower developers to quickly and confidently use the platform.
  • 10+ years in Technical Product Management (or equivalent) with direct experience in developer platforms, internal tools, or DevOps products.
  • 2+ years working with public cloud technologies (AWS, Azure, GCP) and cloud-based application architectures.
  • Enterprise software experience, including understanding of scale, security, and non-functional requirements.
  • Deep understanding of modern software development practices, CI/CD pipelines, version control, automated testing, and observability.
  • Proven track record of delivering tools that developers adopt and love.
  • Proven success in driving adoption of developer tooling through advocacy, training, and cultural change in organizations of thousands of engineers.
  • Exceptional communication skills, able to distill complex technical concepts for both executives and engineers.
  • Comfort with ambiguity and the ability to bring clarity and alignment across large organizations.
  • Data-driven decision-making skills, with experience using analytics to guide product choices.
  • BS or MS in Computer Science, Software Engineering, or a related discipline.
  • Past experience as a software engineer or developer.
  • Prior ownership of an internal developer platform or similar enterprise-scale tooling product.
  • Time off programs
  • Medical, dental, vision
  • Mental health support
  • Paid parental leave
  • Life and disability insurance
  • 401(k)
  • Employee stock purchasing program
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