Senior Product Manager, Quote-to-Cash

Zillow

15h • Remote

About The Position

At Zillow Group, our mission is to give people the power to unlock life’s next chapter. Our Sales, Success, and Support teams—known as Frontline operators—are essential to delivering this mission to our professional partners. The Frontline Products team designs and implements technology that empowers these teams to grow revenue and deliver an excellent partner experience. We collaborate closely with engineering to build and manage our core portfolio, including custom and third-party applications such as Salesforce CRM, engagement, analytics, and communication tools. About the role As a Senior Product Manager, you will drive the sales-assisted quote-to-cash product strategy for our B2B businesses. This strategic role is pivotal in scaling cross-sell and packaging efforts across products. You will deliver solutions that enhance sales efficiency and create a seamless customer purchasing experience. Your expertise in CRMs and quote-to-cash systems will help bridge technical and non-technical teams, enabling innovative solutions for our Sales teams.

Requirements

• 5+ years of experience as a Product Manager with direct product ownership in an Agile environment, collaborating with technology analysts and developers.
• Experience owning sales-assisted quote-to-cash systems (such as CPQ, Contracts, Order Management, and Sales Compensation platforms) and workflows in CRM.
• Skilled at guiding internal and external partners through complex implementation initiatives.
• Proficient in evaluating end-user experiences and business processes to document requirements for system development and testing.
• Proven track record of leading end-to-end project lifecycles and technical implementation of new products or features, including stakeholder management, user testing, and impact assessment.
• Strong decision-making abilities and experience prioritizing work, making trade-offs to align with customer needs and technology constraints.

Responsibilities

• Drive the strategy for sales-assisted quote-to-cash processes for B2B sales teams, from initial quote through contract, conversion, billing, and fulfillment.
• Collaborate with revenue-generating teams to understand business strategies and translate them into functional requirements.
• Develop and maintain the product roadmap, aligning with company objectives, growth strategies, partner and customer insights, and industry trends.
• Apply qualitative and quantitative research to test, measure, and iterate on new product and feature concepts.
• Use product metrics to inform business decisions, identify opportunities, and assess performance.
• Serve as product owner in agile ceremonies, defining problems, outlining requirements, planning sprints, and facilitating user testing and continuous releases.
• Engage with key partners and senior leaders by sharing progress and insights through product briefs, updates, and demonstrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees