Verizon Communications-posted 7 months ago
$124,000 - $238,000/Yr
Full-time • Senior
Remote • Basking Ridge, NJ
Telecommunications

The Senior Manager for Private Wireless Access for WAN Solutions will hold the responsibility to coordinate the development and implementation of wireless access products within the US Domestic market, with a focus on TPV (Third-Party Vendor) access replacement strategies. Wireless Access is a critical component to the success of Verizon, and the rollout of the 5G network along with additional developments in Network Slicing and Layer 2 wireless solutions open a tremendous opportunity to provide leading access solutions to customers while driving costs down. A streamlined and coordinated Wireless Access product portfolio will enable Verizon to deliver to our customers more flexible, cost-efficient business solutions with a consistent experience. As a senior manager, you will be an integral part of the Verizon Business Group Product and Marketing organization that owns the customer experience, business model, P&L, product & feature development and prioritization of the product roadmap & marketing for impactful wireless access solutions. You will coordinate closely with the various product development teams, as well as customers, sales, solution architects, pricing teams and product marketing to define customer requirements for the streamlined wireless access offering. You will be essential in driving the aggressive adoption of wireless technology by our customers, and track the operational and financial benefits. Apply your knowledge of the global enterprise and public sector market, the wireless offering, the competition, regulatory and most importantly insights from customers to build and iterate on a global wireless access product strategy, in close alignment with your peers across the Product organization. Identify existing customer opportunities mapped to the relevant wireless access technology, pricing, and SLA. Coordinate across the multiple product development teams to create a single Go To Market strategy. Work with Business Transformation and the Sales organization to push the adoption of Verizon Wireless access as a valid alternative to TPV access. Work with the FWA core teams to set up consistent reporting on wireless access installed base customers, migrations and churn. Work with the Ethernet Access product team to recommend new terms and conditions allowing Verizon to move Ethernet Access to future Verizon wireless access solutions based on application and SLA requirements being met. Think out of the box, evaluate better combined wireline and wireless managed access solutions which can differentiate Verizon's NaaS offering globally. Always think customer and digital first when reviewing new capabilities to accelerate and or address gaps in the wireless access portfolio. Author collateral, FAQs, white papers, and presentations that can be leveraged across Verizon, external partners, and customers. Interact with senior level executives within Verizon and with customers to tie together the Verizon strategy goals with delivering on customer objectives.

  • Coordinate the development and implementation of wireless access products within the US Domestic market.
  • Focus on TPV access replacement strategies.
  • Drive the adoption of wireless technology by customers.
  • Track operational and financial benefits of wireless access solutions.
  • Define customer requirements for the streamlined wireless access offering.
  • Create a single Go To Market strategy across multiple product development teams.
  • Work with Business Transformation and Sales to promote Verizon Wireless access.
  • Set up consistent reporting on wireless access installed base customers, migrations, and churn.
  • Recommend new terms and conditions for Ethernet Access to align with future wireless access solutions.
  • Evaluate combined wireline and wireless managed access solutions.
  • Author collateral, FAQs, white papers, and presentations.
  • Interact with senior level executives and customers to align Verizon strategy with customer objectives.
  • Bachelor's degree or four or more years of work experience.
  • Six or more years of relevant experience.
  • Strong product intuition and user empathy.
  • Experience with understanding enterprise customer insights and market trend analysis.
  • Experience with usability testing, A/B testing, rapid prototyping or analytics.
  • Experience in operating within a multi-channel/multi-region brand.
  • Define MVPs, manage product backlog priorities, and strategically de-scope.
  • Deep data and analytic orientation for evidence-based decision making.
  • Deep knowledge of industry leading FWA solutions and automation.
  • Broad understanding of Verizon domestic and global product offerings.
  • Medical, dental, vision insurance.
  • Short and long term disability.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home & auto insurance.
  • Matched 401(k) savings plan.
  • Stock incentive programs.
  • Up to 8 company paid holidays per year.
  • Up to 6 personal days per year.
  • Parental leave.
  • Adoption assistance.
  • Tuition assistance.
  • 15 days of vacation per year.
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