Senior Product Manager - Pricing Capabilities

Grainger BusinessesChicago, IL
5dHybrid

About The Position

At Grainger, we are building systems to extend our market leadership for another 90 years. While lots of companies talk about "digital revolutions,” we're focusing on building the stuff that matters. Our expertise is born of an understanding of our customer and how our products and services create value for them. We are looking for product management talent to help chart a course for Grainger's enterprise systems and application development so that Grainger continues to be the destination for "the ones that get it done.”  The Senior Product Manager defines and evolves product strategy with a strong focus on maturing products, improving core capabilities, and strengthening the end-to-end customer experience. This role partners closely with engineering, design, and business functions to enhance, scale, and deliver products that meet customer and business needs. The Senior Product Manager thrives in a matrixed organization, converts business needs and complex technical capabilities into clear product direction and execution priorities, and drives continuous improvement across the product lifecycle. This person is highly customer-focused, business attuned and brings a track record of growing and refining successful products and services. The role will report to the Director, Product Management and will work on a hybrid basis out of our Chicago, IL office.

Requirements

  • Experience contributing to or owning P&L, pricing strategy, or financial performance for a product or product line including customer requirements, product relationships, brand ladders, elasticity modeling, and marketing strategies.
  • Experience solving complex problems and translating ambiguity into actionable product direction
  • Strong cross‑functional collaboration skills, with experience working in matrixed organizations
  • Experience managing products or platforms across the full product lifecycle
  • Comfort using data, analytics, and financial insights to inform product decisions and outcomes
  • A continuous improvement mindset, with curiosity about emerging technologies and evolving customer needs
  • Superior process design skills and operational orientation.
  • Typically 7+ years of experience in product management or a related role delivering digital products or services
  • Experience may include strategic analysis, data‑driven decision making, and partnership with engineering and design teams
  • Bachelor’s degree or equivalent practical experience in a related field

Nice To Haves

  • Advanced degree (e.g., MBA, MS) is a plus, but not required

Responsibilities

  • Define and evolve product strategy and roadmaps aligned to customer needs and business outcomes
  • Lead products through the full lifecycle - from discovery and development through launch and iteration
  • Partner cross‑functionally with engineering, design, analytics, and operations to deliver high‑quality digital solutions
  • Use data and customer insights to inform decisions, evaluate tradeoffs, and measure product success
  • Develop business cases and financial models to support product investments and prioritization
  • Influence stakeholders through clear communication, structured thinking, and evidence‑based recommendations
  • Continuously identify opportunities to improve processes, leverage emerging technologies, and enhance the customer experience

Benefits

  • With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
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