Senior Product Manager - Premium Membership

Experian • Madison, MS

7h • Hybrid

About The Position

Experian's Direct-to-Consumer (D2C) business is looking for a Senior Product Manager to join our Premium Membership Product team. In this strategic role, you'll translate needs into scalable, compliant, and data-driven product experiences.
You'll help improve our Premium Membership's value proposition by testing, iterating and launching new features that solve customer pain points and promote long-term engagement from our most valued members. This is a visible role, and you will work with leaders at the director and VP levels.
You will report to the VP of Product.

Requirements

• 8+ years' product management experience, including launching consumer or internal tools in regulated or data-heavy environments.
• Previous experience with subscription products.
• Leadership experience of globally distributed engineering teams, managing delivery pipelines, sprint cadences, and large-scale prioritization.
• Experience with backend systems, APIs, data workflows, and internal tool development.
• Experience with collaboration with legal, compliance, engineering, marketing, and business teams.
• Experience improving quality and reliability through proactive controls and issue detection.

Responsibilities

• Define and lead the vision for new features to solve customer problems and strengthen our paid value proposition in the market.
• Improve our existing paid membership by paying close attention to customer feedback and product analytics on an ongoing basis.
• Lead product development, coordinating with engineering, design, and business teams to develop new features, manage backlogs, and ensure delivery of value to our customers.
• Oversee integration efforts, managing partnerships and technical integrations with internal and external platforms to expand product capabilities.
• Enhance internal processes, improving tools, workflows, and automation to support efficient product operations and partner needs.
• Collaborate with partners, partnering with marketing, sales, legal, compliance, and other teams to support go-to-market strategies and ensure regulatory adherence.
• Guide innovation and scalability, identifying opportunities to implement new technologies, automation, and processes that promote customer satisfaction and retention, product growth and efficiency.

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed