About The Position

As a Senior Product Manager, Predictive AI within the Adobe Journey Optimizer team you'll build predictive AI that improves user experiences and boosts business results. You will bring an intuitive understanding of predictive AI technology and point of view on using it to solve marketing challenges. Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience. At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. There's more than meets the eye when it comes to Adobe. Take the quiz and see how well you know us! Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Requirements

  • 7+ years relevant practical experience
  • Strong quantitative background, with a degree in Computer Science, advanced degree in econ/math/stats/physics, MBA highly preferred
  • Familiarity with predictive AI techniques including regression analysis, machine learning, collaborative filtering, random forest, deep learning
  • Hands-on technical skills & ability to communicate effectively with engineers
  • Strong intuition for enterprise use cases, empathy for marketing challenges, and basic familiarity with B2B SaaS markets
  • Experience Collaborating with UX teams and contributing valuable insight

Responsibilities

  • Customer Research: Facilitate customer-facing co-development with Fortune 500 enterprises, including requirements gathering, pre-sales field support, post-sales review of standard methodologies, and customer compliance & model risk reviews.
  • Requirements Definition: Translate business needs into product requirements for novel AI capabilities like journey path optimization, offer ranking, channel preference, and model interpretability.
  • Product Definition: Collaborate with UX, engineering and data science to build and launch predictive AI features.
  • Data-Driven Insights: Analyze AI model performance, usage, and conversion data to define 6-12 month product roadmap.
  • User Adoption: Produce product docs and enablement materials that explain model behavior and value.
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