Senior Product Manager – Performance Solutions

FactSet • Austin, TX

4d • $120,000 - $150,000 • Hybrid

About The Position

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. The Institutional Buyside business unit at FactSet is responsible for developing and marketing industry-leading tools for portfolio management, quantitative research, risk, performance & attribution, and execution management across the investment lifecycle. Our clients include the world’s largest asset managers, asset owners, and insurance companies. The Performance product management group is responsible for Performance solutions across FactSet, including FactSet Performance Solution (FPS), Portfolio Vault, B-One, RAS, and GIPS. The product manager sits between sales, clients, and software engineering to lead a unified effort in producing industry-leading, competitive products that meet the needs of our clients. You will become one of a key group of people who make a significant contribution to FactSet’s overall product offering. RESPONSIBILITIES The Senior Product Manager – Performance Solutions is responsible for the discovery, strategy, planning, execution, and launch of FactSet’s suite of performance solutions, including FactSet Performance Solution (FPS), Portfolio Vault, and the forthcoming FactSet Total Return solution. This person will work heavily across Product, Sales, Managed Services, Professional Services, and Support Services on prioritizing enhancements to the current offering.

Requirements

• Bachelor’s degree in STEM, finance, economics, or other relevant field, or equivalent experience
• 7-10 years relevant experience
• Possesses a product mindset. Starts from problems, goals, needs, and experiments to find the best solution.
• Capable of inspiring several cross-functional teams to deliver on the product strategy and vision.
• Ability to influence engineering, design, product marketing and other stakeholders without direct authority.
• Ability to say no to demands from stakeholders that do not align with the validated product strategy.
• Insights: Clever, insightful, and pragmatic when evaluating data /research; Regularly interacts with users to gain insight. Able to translate insights into value.; Identifies and tracks the metrics that matter.
• Strategy: Translate company and Firm Type strategies into specific priorities and objectives for their products. Evangelizes the strategy across the department.
• Execution: Successfully manages execution across multiple teams and products simultaneously. Seeks to reduce scope while maximizing value.
• Leadership & Inclusion: Outstanding communicator who is highly credible and engaging. Sought out by others as a subject matter expert for their product area.
• For U.S. locations, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Responsibilities

• Product Insights Understand end-market dynamics, end-user roles and responsibilities, and the competitive landscape. Proactively identifies the market and validates the opportunity to prove whether a solution is valuable, viable, feasible and usable before developing it. Uses data to evaluate and inform strategy and decision making. Measures what matters, including product success metrics (engagement, adoption, stickiness) as well as financial metrics (ASV, support costs).
• Product Strategy Work with the Senior Principal Product Manager to define product strategy including vision, value proposition, and roadmap in the context of the departmental strategy, overall company strategy, and relevant firm type strategies. Evangelizes product strategy across the department. Accountable for financial goals including ASV, as well as adoption and retention goals. Partners with Sales and Marketing for Market Validation. Creates product roadmap to align cross-functional teams. Shares timelines for delivery of key milestones, including constraints and dependencies.
• Product Execution Aligns teams to deliver on vision, goals, and strategy. Plans releases, prioritizes features, defines the work and what success looks like. Clearly defines user needs and acceptance criteria. Interacts regularly with development teams to prioritize needs and provide clarity for iterating on solutions. Partners with UX Design to create usable products that contribute to a positive overall customer experience. Collaborates on go-to-market messaging and activities with Product Marketing and Sales Enablement. Sets realistic goals for product launches. Monitors metrics and iterates quickly to experiment and optimize. Moves on to the next most valuable problem once value has been delivered. Depending on the scale of the team, Senior Product Managers may be responsible for ongoing product support, including support desk escalations. The Senior PM is an expert at troubleshooting their application and knows when to escalate bugs to engineering. They monitor the support costs of their product with an eye towards improving the overall customer experience, minimizing support needs, and optimizing usability of the product.

Benefits

• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees