Senior Product Manager, Optimization

Kinaxis Inc.

112d

About The Position

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis. In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers. Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.

Requirements

• Degree in Supply Chain, Engineering, Computer Science, Operations Research or related field.
• Minimum 5 years experience in SaaS product management, with a focus on supply chain solutions and partner-developed applications.
• Proven track record in supply chain as a digital innovation leader or business consultant with technical and customer facing experience.
• Extensive working knowledge of optimization techniques and technologies.
• Experience with Maestro is valuable.

Nice To Haves

• Advanced degree in Operations Research of Industrial Engineering.
• Strong understanding of supply chain management and related business processes.
• Outstanding communication, presentation, and interpersonal skills.
• Experience with agile development methodologies and product management tools.
• Excellent organizational and time management skills.
• Sharp analytical and problem-solving skills, with the ability to leverage data to drive decisions.

Responsibilities

• Create and maintain a comprehensive product roadmap, balancing partner requirements, customer feedback, and market trends.
• Act as the primary liaison between our company and external partners. Manage relationships and coordinate joint efforts.
• Conduct thorough market research to understand supply chain challenges, trends, and competitive landscape.
• Gather and analyze feedback from customers and end-users to identify pain points, feature requests, and areas for improvement.
• Work closely with engineering, design, sales, and marketing teams to ensure successful product development, launch, and adoption.
• Define and track key performance indicators (KPIs) to measure the success of partner-developed applications.
• Create and maintain comprehensive product documentation, including user guides, release notes, and training materials.
• Address and resolve any issues or obstacles that arise during the product lifecycle.

Benefits

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees