Senior Product Manager, Operator Experience Platform

Nuro•Mountain View, CA

5d•$160,360 - $240,540

About The Position

One of the responsibilities of the Product Team is to build products that supercharge our operations to safely, efficiently, and effectively power our Autonomous Vehicles. As a Product Manager on the team, you will be responsible for driving high-impact initiatives, working closely with Operations, Design, Engineering, Strategy, Business Development, and Legal. About the Work Empathize with Operators. You are focused on the users, Operators, and invest the time to deeply understand their various workflows. Hands-on learning - rolling up your sleeves and giving it a try yourself - energizes you. Inform Operations roadmap. You know what it takes to operate a safe and efficient commercial service. Given your vision of the big picture, you prioritize and define the products needed to make it a reality. Build tools to scale. You lead the team to define, design, and develop innovative solutions that give our Operations Team “superpowers”. Your step-change products directly influence the number of operators we need to operate each vehicle. Be a force multiplier. You define and communicate product goals, requirements, and constraints. You surface problems and dig-in to fully understand the root cause. You source and synthesize feedback from internal experts and experiments, which is then incorporated in the solution. You define success, measure progress, and have creative tactics to push the pace.

Requirements

Strategic: You know the value and priority level for every product you are working on and every feature you propose - both to your customer, and to the business overall.
Structured Thinker: You create structure and extract principles for the messiest systems. You surface the most crucial unanswered questions and drive to answers.
Data-Driven: You can extract important insights from whatever data is available, even if it is sparse or imperfect. You highlight valuable data we don’t have and how to collect it.
Customer-Driven: You develop deep empathy for your customer, fully internalize their needs, and have a strong intuition about the best ways to meet them.
Technically Fluent: You have experience building tools with engineers and can be the technical representative in conversations without engineers.
Trusted Partner: You know what is blocking your engineers, and how you can make their lives easier. Engineers instinctively turn to you for guidance and clarity.
Self-Directed: You proactively sort out the most important thing to work on. You take accountability for your projects, and don’t need to be told how to execute on them.
Influential Communicator: You are skilled at collecting input from, and presenting insights to both technical and non-technical audiences.