Senior Product Manager, OMNI Services Automotive ACC

Walmart•Sunnyvale, CA

22h•$90,000 - $180,000

About The Position

Position Summary... What you'll do... Walmart is on a mission to be America’s first choice as trust Automotive experts for products, parts and services. Through best-in-class, accessible, and affordable Automotive care to the communities we serve. Our strategy is to be an integrated, omnichannel Auto care organization that leverages data, technology, design, and our unique assets to drive customer value, vehicle health and desired outcomes. We believe we are uniquely positioned to positively disrupt the Automotive industry due to our proximity, scale, brand trust and consumer experiences in stores and online. Over 90% of Americans live within 10 minutes of a Walmart, with nearly 5,000 Walmart locations and 2,500 Auto Care Centers. Consequently, Walmart can become the preferred option for Automotive care, while creating shared value for both consumers and associates. To support this strategy, we are building out a Product team to develop value-based Automotive care through unified customer experiences rooted in consumer-centric design, best-in-class omni channel solutions, and a robust data platform for scalability across Walmart’s OMNI Services. We are looking for the best and the brightest Product leaders who can help shape and define our strategy, product roadmap and drive agile execution. You will have an opportunity to drive impact at scale and build customer experiences and platforms backed by the stability and scalability that a Fortune 1 company can provide. The Product Manager role is one that calls for a deep understanding of our omnichannel Auto Care Center customer experiences, business strategy and market dynamics. The Product Manager will lead definition of the customer problems, scalable capabilities, key impact metrics and roadmaps. They will lead the end to end digital product development lifecycle for their portfolio of products. Guiding UX Design, Analytics, Engineering, Program Management & other partner teams to develop, release & evolve world class digital customer experiences that delight customers and build the business. What you’ll get to lead… Partner with Business & Strategy teams to identify customer & business problems Develop product vision, strategy, solutions and the roadmap to address customer & business problems Create and recommend end to end technology solutions that enable customers to find and engage with Automotive care products & services online and instore Execute roadmap with Engineering & Program Management teams using Agile methods Evaluate performance and continue to iterate on live digital customer experiences You’ll sweep us off our feet if… You are obsessed with the customer by working from wants & needs to creating relevant solutions; quantify value to internal stakeholders; use research and data to improve products and processes You have previously defined & created end to end digital customer experiences, ideally with an ecommerce focus You are strategic & execution oriented with experience building digital experiences across device types that delight customers and drive measurable user outcomes You are an experienced product manager who can run products end-to-end independently, while collaborating effectively with Business, Analytics, UX Design/Research, Engineering, Program Management and other stakeholders You have experience with integration(s) that include complicated, large systems and workflows via real-time and near real time data exchanges & insights You thrive in solving complex challenges and create structure & frameworks amidst ongoing ambiguity You are comfortable influencing large cross-functional teams, communicating clearly, leading teams, getting buy-in from leadership, and managing stakeholders in a matrixed organization You are scrappy but do not sacrifice on quality, always exhibiting a test-and-learn mindset and an agile way of working cross-functionally, collaborating to improve customer experiences You’ll make an impact by: Leading the end to end digital product development life cycle based on analyzing business objectives and customer needs Defining vision and strategies for your product portfolio, using domain expertise, internal and external best practices, identifying market opportunities, building business cases, and defining key impact metrics Developing and enhancing products by leading product roadmaps, aligning business and technical needs, analyzing customer and product data, turning customer insights into actionable initiatives, defining rollout strategy, and managing risks Driving priorities and building collaborative relationships with partners that are aligned to business goals, prioritizing & communicating product roadmaps, and gaining buy-in from executive leadership As a part of Walmart’s Product Organization, you’ll be part of the team that creates the digital products, services, and platforms that help millions of customers save money and live better and equip 1.3 million associates with the tools that empower them to do their jobs effortlessly. At Walmart you’ll apply best-in-class technology such as AI to make the complex, simple; the unimaginable, doable; the futuristic, realistic. With our user-centric approach to problem solving, customers and associates are at the heart of everything we build. A curious bunch, we fall in love with the problem that needs solving and collaborate with our design, technology and business partners to create belonging, award-winning solutions. Our entrepreneurial spirit, like that of our founder Sam Walton, pushes us to dream big, but we also hold ourselves accountable with objectives and key results. Innovating on the world’s biggest stage, we get to put our product management expertise to work to deliver customer-centric shopping solutions like the Walmart app, game-changing financial and health and wellness services, and next generation associate tools, like an augmented reality stocking app, and so much more. This is that place where our work has a purpose and we see it play out in our stores and communities every day. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ ‎

Requirements

Bachelor’s degree in computer science, engineering, or related area and 5 years’ experience in product management.
7 years’ experience in product management or related area.
You are obsessed with the customer by working from wants & needs to creating relevant solutions; quantify value to internal stakeholders; use research and data to improve products and processes
You have previously defined & created end to end digital customer experiences, ideally with an ecommerce focus
You are strategic & execution oriented with experience building digital experiences across device types that delight customers and drive measurable user outcomes
You are an experienced product manager who can run products end-to-end independently, while collaborating effectively with Business, Analytics, UX Design/Research, Engineering, Program Management and other stakeholders
You have experience with integration(s) that include complicated, large systems and workflows via real-time and near real time data exchanges & insights
You thrive in solving complex challenges and create structure & frameworks amidst ongoing ambiguity
You are comfortable influencing large cross-functional teams, communicating clearly, leading teams, getting buy-in from leadership, and managing stakeholders in a matrixed organization
You are scrappy but do not sacrifice on quality, always exhibiting a test-and-learn mindset and an agile way of working cross-functionally, collaborating to improve customer experiences

Nice To Haves

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 4 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products,
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Masters: Business Administration
Masters: Computer Engineering
Masters: Computer Science

Responsibilities

Leading the end to end digital product development life cycle based on analyzing business objectives and customer needs
Defining vision and strategies for your product portfolio, using domain expertise, internal and external best practices, identifying market opportunities, building business cases, and defining key impact metrics
Developing and enhancing products by leading product roadmaps, aligning business and technical needs, analyzing customer and product data, turning customer insights into actionable initiatives, defining rollout strategy, and managing risks
Driving priorities and building collaborative relationships with partners that are aligned to business goals, prioritizing & communicating product roadmaps, and gaining buy-in from executive leadership

Benefits

competitive pay
performance-based bonus awards
medical, vision and dental coverage
401(k)
stock purchase
company-paid life insurance
PTO (including sick leave)
parental leave
family care leave
bereavement
jury duty
voting
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.