Senior Product Manager – North America

Plotline•San Francisco, CA

About The Position

Senior Product Manager – North America Join Plotline as our VP of Product for North America and drive the next wave of app personalization and customer success as we expand internationally. As a core member of our North American leadership team, you will own our regional product vision and execution, working cross-functionally to turn customer insights into impactful platform innovations that fuel growth and build deeper partner relationships. About Plotline Expanding into North America as a key growth market Powering leading apps such as Step, mFour, and others Recognized as a proven, enterprise-grade platform for app personalization Opportunity to define and shape the North America product strategy and roadmap About This Role The VP of Product – North America will set the regional product direction and orchestrate seamless collaboration between customer-facing teams and product/engineering to address the unique needs of enterprise clients. You'll gather market intelligence, steer feature development, and partner with leadership to achieve vital business objectives. Your vision and execution will be critical to Plotline’s rapid scaling in a dynamic, tech-forward market. Senior Product Manager – North America Join Plotline as our Senior Product Manager for North America and help drive the next wave of app personalization and customer success as we expand internationally. As a core member of our North American team, you will shape our regional product strategy and execution, working cross-functionally to turn customer insights into impactful platform innovations that fuel growth and build deeper partner relationships. About Plotline Expanding into North America as a key growth market Powering leading apps such as Step, mFour, and others Recognized as a proven, enterprise-grade platform for app personalization Opportunity to help define and shape the North America product strategy and roadmap About This Role The Senior Product Manager – North America will inform the regional product direction and foster seamless collaboration between customer-facing teams and product/engineering to address the unique needs of enterprise clients. You'll gather market intelligence, guide feature development, and work closely with leadership to achieve business objectives. Your vision and execution will play a critical role in Plotline’s rapid scaling in a dynamic, tech-forward market.

Requirements

8+ years of product management experience in SaaS, enterprise software, or a related tech environment
3+ years managing or scaling regional product teams, preferably with North America focus
Track record of shipping successful products or platform features for enterprise customers
Visionary Leadership: Can shape and communicate an inspiring product vision grounded in customer insights
Technical Proficiency: Familiarity with APIs, SDKs, cloud architectures, alongside the ability to translate business needs into platform solutions
Market Acumen: Deep understanding of North American enterprise and app markets
Cross-Functional Collaboration: Skilled at leading across sales, engineering, and customer success
Analytical Mindset: Data-driven, highly organized, and comfortable making decisions in ambiguous environments
Customer Focus: Passionate about understanding and solving real-world user problems
5+ years of product management experience in SaaS, enterprise software, or a related tech environment
Experience supporting or scaling regional product teams, preferably with North America focus
Track record of shipping successful products or platform features for enterprise customers
Visionary: Can shape and communicate an inspiring product vision grounded in customer insights
Technical Proficiency: Familiarity with APIs, SDKs, cloud architectures, and translating business needs into platform solutions
Market Acumen: Deep understanding of North American enterprise and app markets
Cross-Functional Collaboration: Skilled at leading across sales, engineering, and customer success
Analytical Mindset: Data-driven, highly organized, and comfortable making decisions in ambiguous environments
Customer Focus: Passionate about understanding and solving real-world user problems

Responsibilities

Develop and champion Plotline’s product vision for North America in alignment with global strategy
Identify and prioritize market opportunities, feature enhancements, and integrations based on evolving customer needs
Lead competitive analysis and drive product differentiation in the region
Partner with sales, customer success, and marketing to ensure product launch excellence and successful customer adoption
Define value propositions and create materials for sales enablement
Build relationships with strategic customers and partners to inform platform direction
Guide product requirements from discovery through delivery in collaboration with engineering
Establish and evangelize a regional product roadmap that addresses complex enterprise and mid-market use cases
Implement feedback loops with customers and internal teams to continuously improve the product
Attract, develop, and mentor top product talent as the team grows
Foster a data-driven, customer-centric culture within the North American product org
Develop and advocate for Plotline’s product vision for North America in alignment with global strategy
Support competitive analysis and product differentiation in the region
Collaborate with sales, customer success, and marketing to ensure product launch excellence and successful customer adoption
Help define value propositions and create materials for sales enablement
Drive product requirements from discovery through delivery in collaboration with engineering
Support the establishment and communication of a regional product roadmap that addresses complex enterprise and mid-market use cases
Contribute to attracting and developing top product talent as the team grows