Senior Product Manager - Lockers, Full-Time - White Bear Lake, MN (hybrid)

SmarteCarte Brand•White Bear Lake, MN

15h•$125,000 - $150,000•Hybrid

About The Position

Senior Product Manager - Lockers, White Bear Lake, MN Full-Time (hybrid, 3 days in office) $125000 - $150000 / year This hybrid position is not eligible for relocation. Must be eligible to work in the United States without visa sponsorship. Full-time Benefits and bonus eligible! BENEFITS Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-term Disability, Matching 401k, Paid Time Off, Paid Holidays, Wellness Program, Company Outings and more! COMPANY BACKGROUND Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services. Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom. Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint. BASIC FUNCTION Do you thrive at the intersection of technology, physical products, user experience, and real-world operations? Do you enjoy taking complex products from concept to global commercialization? Want to see your work deployed in world-class airports, entertainment venues, and travel destinations used by millions? We are seeking a Senior Product Manager to lead the strategy, development, and commercialization of our next-generation locker platform. This role owns the multi-year vision and roadmap across hardware, software, payments, and integrations. You will lead cross-functional teams to deliver scalable, market-defining solutions while partnering with leading global travel, leisure, and aviation organizations. This is a high-impact leadership role combining product strategy, technical execution, and commercial ownership.

Requirements

Proven success managing concurrent hardware and software product development including manufacturing coordination and system integration.
Strong understanding of Agile/Scrum methodologies and product backlog management.
Systems thinker with experience in complex integrations (payments, ERP, IoT, field operations).
Strong analytical and financial acumen (pricing strategy, ROI modeling, cost analysis).
Excellent written and verbal communication skills; comfortable presenting to executives and external partners.
Ability to manage multiple high-impact initiatives in fast-paced environments.
7–10+ years of progressive product management experience, including ownership of complex, hardware-enabled or infrastructure-based products.
Experience scaling hardware and software products across multi-site or global deployments.
Strong financial acumen, including business case development, pricing strategy, and ROI modeling.
Bachelor’s degree in Engineering, Computer Science, Business Administration, Industrial Design, or related technical field
Occasional travel to vendors, customers, and field sites (at least 10%)
Prolonged periods of time sitting at a desk, using hands and arms for data entry, typing and computer work; manual dexterity to operate computer system.
Visual acuity is needed to read detailed reports and spreadsheets.

Nice To Haves

Experience working in regulated or compliance-driven environments (PCI, data privacy ADA, UL, CE, etc.) preferred.
Experience with Agile methodologies, PLM tools, and product lifecycle management systems.

Responsibilities

Product Strategy & Roadmap Own and drive the multi-year locker platform roadmap across hardware, software, payments and integrations.
Translate business strategy, customer insights, and competitive intelligence into prioritized product initiatives.
Maintain understanding of competitive landscape, emerging technologies and white space opportunities to inform roadmap and differentiation strategy.
Product Development Lead end-to-end product development from concept through commercialization, managing scope, timeline, budget, and cost targets.
Define and prioritize product requirements, user stories, and acceptance criteria aligned with customer value and technical feasibility.
Drive cross-functional execution across Hardware Engineering, Software Engineering, Operations, Supply Chain, and IT.
Ensure regulatory compliance, cybersecurity standards, and global certifications are embedded into product design and deployment. (PCI, data privacy, UL, CE, ADA, ISO, and related certifications).
Define and monitor financial and operational performance metrics (revenue, margin, utilization, uptime, ROI).
Stakeholder & Executive Leadership Develop business cases and secure executive alignment for product investments.
Communicate vision, progress, and risks to senior leadership and key stakeholders.
Lead cross-functional teams and influence without direct authority.
Commercialization & Go-To-Market Partner with Sales and Marketing on positioning, RFP responses, and launches, acting as the primary product representative in direct customer engagements and strategic pilots.
Develop enablement materials, training content, and internal documentation.
Drive continuous post-launch optimization based on customer and operational data.