Instacart-posted 2 months ago
$156,000 - $208,000/Yr
Full-time • Senior
1,001-5,000 employees

As the Senior PM for Invoicing, you will own the vision and roadmap for Instacart's mission-critical platform, powering 90%+ of all orders and billions in transactions. Beyond building the financial backbone, this role also shapes how invoicing data comes to life for customers across checkout, order status, and receipts—ensuring totals, discounts, fees, and taxes are presented with clarity, trust, and consistency. You will also partner with Engineering, Data Science, Finance, Compliance, and Retail teams to drive a unified, platform-first vision for invoicing that powers innovative commerce experiences across Instacart and our retailers, both online and in-store.

  • Own the vision and roadmap for Instacart’s Invoicing Platform.
  • Serve as the guardian of the customer experience for Totals UX.
  • Unify invoicing across online and in-store into a single modular platform.
  • Safeguard compliance and accuracy in tax, fees, and other regulatory requirements.
  • Enable critical retailer integrations and settlements with accurate, timely invoicing data.
  • Provide source-of-truth financial data powering downstream reporting, tax logs, affordability metrics, and quarterly earnings.
  • Lead a cross-functional team (~15 engineers, DS, and Product Ops) to build scalable, extensible, high-performing systems.
  • Bridge technical depth and business impact.
  • Communicate product strategy and progress with clarity.
  • Champion innovation and continuous improvement in invoicing systems.
  • 5+ years of product management experience, ideally owning complex, high-scale platforms or systems.
  • Comfortable working in deeply technical domains.
  • Experience defining long-term platform strategy and roadmaps.
  • Able to work effectively with Engineering, Product, Design, Data Science, Finance, Compliance, and external partners.
  • Opinionated about how invoicing data is displayed across customer-facing surfaces.
  • Strong analytical skills; able to define success metrics and drive continuous improvement.
  • Able to translate complex technical and business concepts to both technical teams and senior leadership.
  • Experience unifying fragmented systems into scalable, modular platforms.
  • Experience in fast-paced e-commerce, fintech, or startup environments.
  • Deep understanding of financial systems, invoicing, billing, payments, or tax.
  • Experience shaping multi-year platform strategies and influencing leadership alignment.
  • Fluency in web technologies and modern platform design principles.
  • Highly market-competitive compensation and benefits.
  • Remote work flexibility.
  • New hire equity grant and annual refresh grants.
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