Senior Product Manager, Intelligent Messaging

Attentive • San Francisco, CA

1d

About The Position

Personalization has long been marketing’s holy grail. At Attentive, we’re finally making it real. In this role, you will own and scale AI Journeys, Attentive’s fully automated messaging product, transforming shopper intent into high-performing, 1:1 personalized consumer experiences. This is a high-impact, end-to-end opportunity at the heart of Attentive’s AI strategy, where you’ll shape how brands adopt automation with confidence and how consumers experience the future of shopping.

Requirements

• You measure success by shipped impact. With 4+ years of product management experience, you’ve owned products from discovery through scaling and can point to concrete outcomes
• You are deeply attuned to your audience, with an exceptional ability to translate customer needs into intuitive product experiences
• You quickly become the go-to owner for everything you touch, obsessed with the details and relentless about results
• You thrive in ambiguity, rolling up your sleeves and learning by doing
• You excel across both sides of the product, from backend decision logic and system architecture to the user experience and customer trust it creates

Nice To Haves

• Experience building or working closely with ML and/or AI-driven systems
• Past success unlocking adoption for complex products and/or optimizing consumer journeys

Responsibilities

• Build trust in fully automated messaging: Design controls, guardrails, and workflows that give marketers confidence to adopt AI-driven personalization at scale
• Deliver clear visibility, metrics, and reporting that explain performance, outcomes, and tradeoffs, turning automation from a black box into a trusted system
• Translate complex AI decisioning into simple, intuitive marketer experiences
• Build tight feedback loops with enterprise customers and internal GTM teams to ensure the product solves real-world problems and earns long-term adoption
• Drive meaningful performance for shoppers and brands: Elevate the shopper experience with more intelligent, timely, and relevant messaging
• Partner closely with engineering, data science, analytics, and design to continuously improve results, including applying generative AI and machine learning to personalize content and optimize delivery
• Extend the product across channels and use cases to unlock more value for customers

Benefits

• competitive perks and benefits
• health & wellness
• equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees