About the position
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Responsibilities
- Manage the product development lifecycle from ideation to launch, ensuring timely delivery and high-quality standards.
- Develop and communicate the product vision and roadmap to internal and external stakeholders.
- Recognize opportunities to turn raw data assets into high business value datasets or insights.
- Monitor and analyze product performance using key performance indicators (KPIs) to identify areas for improvement and make data-driven decisions.
- Partner with engineering and UX counterparts to develop an innovative strategy and roadmap in an ambiguous space.
- Collaborate with product team members and partners to define a product strategy and develop and deliver a product roadmap that aligns with that strategy.
- Speak with customers globally to understand their needs and gather feedback.
- Perform market landscape and competitor analysis.
- Collaborate with engineering to build and launch high-quality products that reflect end-to-end thinking.
- Communicate product value and partner with go-to-market stakeholders.
Requirements
- 5+ years of product management experience.
- Deep vertical expertise in data and analytics, with a strong point of view on opportunities for experience management in the industry.
- Bachelor's degree and or equivalent preferred.
- Strategic vision and creative problem solving, using data and qualitative insights to create a strategic framework and measure success.
- Exceptional oral and written communication skills.
- Demonstrated ability to work cross-functionally through influence, driving results without direct authority and developing and maintaining effective working relationships across both technical and commercial roles including Engineering, User Experience Design, Sales, Marketing, PR, Customer Success, and Operations.
- Ability to make meaningful headway in highly ambiguous environments and inspire collaborators to see opportunity through both high times and challenges.
- Proven track record of taking initiative and a 'can-do' attitude, willing to go above and beyond typical job responsibilities.
Benefits
- The satisfaction of empowering large networks through technology.
- The opportunity to work with a diverse range of influential brands.
- A role that encourages personal growth and initiative within a growing business area.
- The Qualtrics Hybrid Work Model: We all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
