Senior Product Manager I, Academy (AI)

HubSpot

4d • Remote

About The Position

Our mission at HubSpot is to help millions of organizations grow better.
HubSpot Academy is a globally renowned education platform attracting hundreds of thousands of professionals who want to grow their careers and make an impact at their organizations. As a Senior Product Manager I on the Academy Growth Product team, you’ll help evolve HubSpot Academy into an AI-powered educational assistant deeply integrated into the HubSpot platform.
You’ll define how HubSpot users discover, engage with, and are matched to relevant training through personalized learning experiences powered by ML recommendations, predictive search, gamification, and conversational UI built on HubSpot’s Breeze AI platform. This role sits at the intersection of AI, education, and growth — shaping how millions of users learn and unlock more value from HubSpot.

Requirements

• Experience building AI assistants, AI agents, or agent-based skills.
• Experience prototyping product concepts using AI prototyping tools.
• Demonstrated experience launching customer-facing products successfully.
• Strong customer empathy and a drive to deeply understand and solve meaningful problems.
• Multidisciplinary thinking that combines market, business, and technical insights to evaluate tradeoffs.
• Ability to articulate product vision clearly to a variety of audiences, including technical and non-technical stakeholders.
• Experience working cross-functionally with Engineering, Design, UX Research, and Analytics partners.
• Excellent communication, influencing, and interpersonal problem-solving skills.
• Ability to make decisions, test assumptions, and iterate in fast-paced, ambiguous environments.
• Experience managing internal and external stakeholders.
• Understanding of the competitive software and online learning landscape.
• Understanding of two-sided marketplace dynamics.
• Bachelor’s degree or equivalent experience.

Nice To Haves

• Experience working in edtech or with learning management systems.
• Experience building front-office business applications for SMB audiences.
• Understanding of and passion for learning science and/or neuroscience.

Responsibilities

• Create a shared vision and cohesive roadmap for AI-powered Academy discovery and personalization as a core member of the Product Triad (Product, Engineering, UX).
• Define and deliver intelligent matching systems that guide users to the right content at the right time using ML, predictive search, and conversational AI.
• Explore ambiguous problem spaces across AI-driven recommendations, gamification, and conversational UI to improve user engagement and learning outcomes.
• Guide new product initiatives from early discovery through launch, experimentation, and iteration.
• Engage directly with internal and external users to deeply understand workflows, pain points, and success metrics.
• Use quantitative data and qualitative research to test assumptions, validate opportunities, and continuously improve user experience.
• Partner cross-functionally with Design, Engineering, Learning Science, Analytics, and GTM teams to drive alignment and measurable outcomes.
• Contribute to a high-performing, psychologically safe team culture grounded in autonomy, ownership, and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level