Senior Product Manager, Growth

About The Position

At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. What We’re Looking For: 2U is searching for a Senior Product Manager with a strong business mindset to grow edX consumer revenue, a key growth area for 2U and edX. As a Senior Product Manager, you will be responsible for growing edX consumer revenue through product-led acquisition, engagement, and retention tactics across the full customer lifecycle. You will support on-site go-to-market efforts, and will be a primary contributor to overall strategies for the enhancement and optimization of our commerce offerings. You will lead efforts to develop usage, value, and retention strategies, helping learners achieve their desired educational outcomes through edX. You’ll develop and drive an ambitious and innovative roadmap to bring value-added features and offerings into the product to increase learner value, improve customer LTV, and build a moat against competitor offerings. You’ll regularly engage with learners, business stakeholders, and engineering teams to identify, synthesize, and clearly communicate product requirements that create an outstanding experience and achieve desired outcomes for our learners and our university partners. Your work will help learners around the world find and succeed in courses on the edX platform, helping them achieve their goals.

Requirements

5+ years of experience in product management, ideally in B2C ecommerce or subscriptions-monetized consumer business
Demonstrable experience driving revenue and engagement through product-led strategies and tactics
Experience building and owning a product roadmap
Structured and data-driven thinking with a strong bias to action
Excellent communication and cross-functional leadership skills
Strong empathy and intuition for our learners and customers
Experience with agile software development
Desire to improve access to education around the world
Strong understanding of technical concepts

Nice To Haves

Experience with consumer subscription models
Experience in eCommerce including B2C and B2B purchasing models
Experience in education technology

Responsibilities

Define strategy, target outcomes, and product priorities informed by customer and business needs.
Create comprehensive roadmaps in support of delivering critical outcomes and regularly measure and communicate impact; adjusting course as needed.
Interact directly with learners, educators, other product managers, and organizational stakeholders to understand emerging product needs and capture these in the form of product memos, demos, and executive presentations
Define the engineering backlog, technical requirements, and product features and lead a cross functional team of engineering, data science, UX, and others to design solutions and deliver results
Represent your team and work with edX leadership, the company, and external stakeholders

Benefits

Medical, dental, and vision coverage
Life insurance, disability, and 401(k) employer match
Free snacks and drinks in-office
Generous paid holidays and leave policies, including unlimited PTO
Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume