About The Position

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

Requirements

  • 5+ years of PM experience, with 3+ in platform, API, or integration-heavy products.
  • Proven experience building interoperability ecosystems (FHIR, HL7, OAuth2, OIDC, SCIM).
  • Strong technical fluency and empathy for engineers and developers.
  • Experience balancing enterprise depth with global scalability.
  • Skilled in cross-functional alignment across Product, Engineering, GTM, and Partnerships.

Nice To Haves

  • Bonus: exposure to healthtech, EMR ecosystems, or regulated SaaS.

Responsibilities

  • Define and execute the global integrations strategy and roadmap.
  • Build and scale Heidi’s integration platform primitives — APIs, SDKs, widgets, and partner tooling for self-service integration.
  • Lead prioritization across enterprise depth (Epic, Cerner, Dedalus, etc.), regional breadth (EMIS, Medtech, etc.), and platform extensibility.
  • Partner closely with regional SEs and TPMs to bridge customer needs with scalable, global solutions.
  • Partner with Engineering and regional GTM to deliver fast, reliable, secure integrations that unlock adoption and revenue.
  • Translate insights from enterprise EMR discovery into scalable, reusable capabilities.
  • Measure success through integration coverage, attach rate, and developer adoption.
  • Coach and mentor PMs to raise product craft and execution quality.
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