Senior Product Manager, Frontier TAP

Microsoft•Redmond, WA

About The Position

We are on a mission to revolutionize how businesses harness the power of AI. By combining cutting-edge technology and a relentless focus on customer needs, we aim to create infrastructure and user experiences that transform AI from complex to indispensable. We are seeking a self-motivated & deeply technical product manager to engage with customers on validation of Frontier AI Agents. You will be at the forefront of helping build and validate cutting-edge AI solutions, engaging customers to understand their technical and business needs, and driving the evolution of M365 Copilot and underlying infrastructure components like Copilot Connectors, MCPs, LLMs and APIs. Your technical & product expertise will ensure that our AI products exceed the shipping bar. Microsoft 365 Copilot Customer & Partner Ecosystem (CAPE) Team is looking for a Senior Product Manager. We collaborate with customers and strategic ISVs globally to drive innovation and deliver exceptional solutions. Our team also oversees the Microsoft Teams Product and Platform Ecosystem, which includes Collaborative Apps, Core, Calling, Meetings, and Copilot in Teams. Teams is one the most important interface for Copilot and we continue to invest in enhancing the Teams experience for over 300M users and empowering users with cutting-edge tools and features. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Requirements

Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
5+ years in product management in SaaS / AI or enterprise software.
Proven ability to own complex, cross-functional programs from concept through execution.
Strong skills in running customer pilots, experiments, adoption analysis, and deriving product insights.
Experience designing scale-oriented validation programs, frameworks, and metrics.
Fluency with product metrics including adoption, usage, satisfaction (NPS/CSAT), retention, and product-market fit indicators.
Experience conveying insights through dashboards and executive presentations.
Comfortable working with engineering, GTM, support, compliance, and leadership teams.
Capable of navigating ambiguity in early-access / preview programs.
Strong negotiation skills and ability to find common grounds quickly to make progress.
Can translate high-level strategy into executable programs, then operationalize them across teams.
Strong prioritization skills with a focus on customer impact.
Deep interest in AI and its potential to transform business workflows.

Nice To Haves

Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).