About The Position

Microsoft 365 Copilot is redefining how people create, analyze, and collaborate across work. As a core part of Microsoft 365, Office applications like Excel power mission-critical workflows for hundreds of millions of users worldwide—from everyday decision-making to the most complex financial, operational, and analytical tasks. Excel, in particular, has long been a trusted pillar of how people and enterprises work with data, supporting everyday analysis as well as the critical decision-making that many of the world’s largest companies rely on. We are at a transformative moment with AI and Copilot. Advances in large language and multimodal models now make it possible to move beyond assistive features toward truly agentic experiences: systems that can plan, reason, take action, and adapt over time. Agentic Excel experiences have the potential to fundamentally change how users work with data: not just by answering questions, but by understanding intent, performing multi-step analysis, using tools effectively, and earning user trust through reliable reasoning and transparent behavior. We are looking for a Senior Product Manager to help shape the core reasoning of our agentic Excel experiences. A successful candidate brings well‑developed product judgment, experience working with LLMs and AI/ML systems, comfort operating in ambiguous spaces, and an appreciation for user workflows and mental models. They are energized by working at the intersection of product, applied AI, and research, can define quality bars and make principled decisions and are motivated by the opportunity to build intelligent systems that are powerful, transparent, and steerable. This role offers a unique opportunity to help shape the future of productivity for one of the most widely used products in the history of software. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

  • Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
  • 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
  • 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
  • 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
  • 3+ years of experience leading ambiguous product areas, defining requirements, setting direction, and partnering with cross-functional teams to deliver outcomes.
  • 2+ years of experience building or shipping ML-powered or LLM-powered products.
  • Hands-on experience working with LLM APIs (e.g., OpenAI, Anthropic, Azure OpenAI), embeddings, vector databases, and tool-based systems.
  • Hands-on experience with prompt design, context management, and model evaluation techniques.
  • Demonstrated analytical and problem‑solving ability, with the capacity to reason about complex systems and diverse user workflows.
  • Excellent communication and collaboration skills, including the ability to work effectively with engineering, research, and data partners.
  • Experience translating user intent and behavior into product strategy, and partnering closely with engineering and ML teams to deliver scalable, personalized experiences.
  • 1+ years of hands-on experience building LLM-powered applications, including familiarity with agent and orchestration frameworks, tool use, model evaluation, and efficiency optimization.
  • Demonstrated technical depth in software development, data science, or machine learning, with the ability to reason over complex systems and large datasets.
  • Comfort defining and executing zero-to-one prototypes to validate ideas and inform product direction, even when not writing production code.

Responsibilities

  • Identify and prioritize agent reasoning and model capability opportunities to improve agentic Excel capabilities.
  • Define the quality bar for agent reasoning, making informed tradeoffs across capability, latency, cost, and reliability.
  • Translate real user workflows and mental models into reasoning requirements and evaluation criteria.
  • Define success metrics and evaluation frameworks to measure reasoning quality, correctness, and robustness.
  • Design data collection and labeling tasks to evaluate models and generate training data for fine-tuning and alignment.
  • Prototype and validate new agent behaviors, reasoning patterns, and feature directions.
  • Develop and iterate on prompts and policies to guide consistent, high-quality model behavior across scenarios.
  • Deploy, monitor, and analyze A/B experiments for model and reasoning changes in production.
  • Incorporate user feedback and telemetry to continuously improve model behavior and reliability.
  • Collaborate cross-functionally with research, applied ML, data, infrastructure, and product teams.
  • Advance the AI frontier responsibly while embodying Microsoft’s culture and values.
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