Klaviyo-posted 24 days ago
Full-time • Mid Level
Hybrid • Boston, MA
1,001-5,000 employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

At Klaviyo, Product Managers are true owners. You'll work in a fast-paced environment with high autonomy, solving complex, high-impact problems that drive meaningful business outcomes. You'll help shape the future of how our customers leverage their data - and in doing so, shape the future of Klaviyo's platform itself. Please note that this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. About the Team: Klaviyo's Data Infrastructure pillar is responsible for maintaining a centralized, scalable, and flexible data store for both analytical and transactional use cases for all of an organization's customer and related data. Within this pillar, the Events Team owns Klaviyo's largest and richest dataset: events. Events are the heartbeat of our platform. They trigger messaging, enrich customer profiles, power analytics and reporting, and enable countless downstream use cases. We're seeking a Senior Product Manager to lead strategy and execution for our Events team, it's the foundation of how we store, manage, and access customer data at scale. In this pivotal role, you will tackle one of Klaviyo's most critical challenges: developing a more efficient and scalable data infrastructure that fuels our B2C CRM through powerful analytics, reporting, and personalized experiences.

  • Take ownership of the systems and strategies that make event data fast, reliable, and cost-effective.
  • Optimize query performance and patterns: analyze internal usage to determine how to serve data efficiently without impacting customer experience. Collaborate cross-functionally and partner across R&D teams to evolve our event model and align with overall data strategy.
  • Deliver business impact: Enhance platform scalability and optimize event processing efficiency.
  • 4+ years of Product Management experience, ideally with highly technical or infrastructure products.
  • Strong understanding of data architecture concepts: databases, data lakes, event-driven systems, and query optimization.
  • Familiarity with systems like ClickHouse and distributed data stores.
  • Ability to analyze query patterns, understand internal data usage, and define scalable strategies for event data.
  • Demonstrated experience balancing technical depth with business impact.
  • Exceptional communication and documentation skills. You can articulate complex systems clearly and influence through writing.
  • A passion for scalability, efficiency, and product craft. You thrive at the intersection of data, infrastructure, and business outcomes.
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