Senior Product Manager, Enterprise Model Platform (EMP) Training

Capital One • Cambridge, MA

121d • $175,500 - $240,300

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. At Capital One, we don't think like a bank. We're on a mission to change banking for good by using technology to bring ingenuity, simplicity, and humanity to banking. Machine learning is at the heart of our approach. As part of Capital One's Enterprise AI and Machine Learning Product organization, you will contribute directly to shaping the platforms and tools that thousands of engineers, data scientists and analysts across the business apply to making decisions, managing risk, detecting fraud, and delivering intelligent and personalized customer experiences. We are seeking a senior Product Manager to join the Enterprise Model Platform (EMP) team to drive the strategy for EMP Pipelines. Supporting hundreds of developers, EMP Pipelines enables users to orchestrate scalable, portable pipelines that can build and train AI models. By building the tools that unlock the power of AI, our team plays a central role in creating individualized, real-time experiences that improve the financial lives of millions of customers.

Requirements

• At least 5 years of experience working in Product Management.
• A Bachelor's Degree in a quantitative field or a Master's Degree in a quantitative field or an MBA with a quantitative concentration.

Nice To Haves

• Experience leading product management for enterprise platforms, MLOps, data science, or internal developer tools.
• Familiarity with cloud computing environments (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Kubernetes).
• Industry recognized professional certifications (CISSP, GIAC, CISM, CCSP, CISA, CRISC, SAFe Product Management, AWS Security, AWS Advanced Networking Specialty, AWS Solutions Architect).
• Experience translating business strategy and analysis into consumer facing digital products.

Responsibilities

• Serve as the voice of the user to turn pain points into meaningful UX improvements.
• Manage a user communication strategy derived from ongoing surveys and feedback gathering.
• Fully own the user journey from onboarding to progression.
• Enhance platform efficiency and performance by creating robust user analytics dashboards.
• Manage intake requests and partner with tech teams on compliance and modernization efforts.
• Work across the platform with product and tech leadership to shape a roadmap that centers the user experience.
• Promote a well-governed platform and integrate with the converging ecosystem of products.
• Push the envelope on new AI-driven capabilities.

Benefits

• Comprehensive health benefits.
• Financial benefits including performance-based incentive compensation.
• Inclusive set of benefits that support total well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree