Senior Product Manager – Emerging Technologies

The Cigna Group • Bloomfield, CT

11d

About The Position

The Senior Product Manager – Emerging Technologies leads strategy and execution for AI-driven solutions that transform healthcare operations. This role focuses on leveraging Generative AI to enhance efficiency, accuracy, and speed within Provider Operations and Coverage Review Ops. Responsibilities include rapidly gaining functional knowledge of business areas, collaborating with product designers, operations, and tech leads to define and deliver solutions, and ensuring alignment across Empowered Product Teams (EPTs). The position requires clearing roadblocks, maximizing AI capabilities, and driving value targets. The Emerging Technologies team operates in a fast-paced, matrixed environment, developing cutting-edge applications to reinvent internal workflows.

Requirements

• Advanced degree in mathematics, statistics, analytics, computer science or alternative STEM field preferred; bachelor’s degree required
• 5+ year of experience developing products and/or defining product strategy for technology-based products, experience with emerging technology strongly preferred
• 1+ experience with Generative AI powered applications; experience or a deep knowledge of Generative AI/Agentic Solutions preferred
• Proficiency in prompt engineering, AI agent architecture and LLM foundations
• Ability to evaluate problems and recommend solutions that have an appropriate problem-technology alignment and drive maximum value for business areas
• Fast learner, can quickly get up to speed in new area of work, going from zero knowledge to functional understanding
• Ability to work comfortably with all levels of management including senior and executive leadership
• Proven ability to navigate in an ambiguous environment to carve out a productive role and drive results
• Experience in the healthcare space, specifically the provider claims and/or provider data spaces
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

• Leads EPT(s) consisting of product, technology and operations to:
• Develop solution approach that is oriented to leadership vision
• Drive development of product to hit value targets
• Creates, maintains and presents Product Solution Design document, meant to provide a high-level picture of the product flow, technologies utilized and solution outcomes to leadership and matrix partners
• Identifies major risks and issues to product outcomes and partners with technology to mitigate and then resolve
• Drives synergies between products and EPTs they are aligned to
• Collaborates with Product Managers within the provider pillar to ensure alignment of solutions and capabilities
• Partners with AI Center of Enablement to:
• Define Generative AI integration strategy to solve complex problems
• Implement and Improve Generative AI capabilities
• Overcome obstacles as they arise in Generative AI deployment

Benefits

• At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level