Senior Product Manager, Eligibility & Payer Data Integration
About The Position
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. Maven’s product team is growing quickly to accelerate our mission of driving better health outcomes for our members through a human-centered product experience. As Senior Product Manager for Eligibility and Payer Data Integration, you will own and evolve the strategy for how members are determined to be eligible, enrolled, and continuously recognized across Maven’s platform. You will develop deep expertise in eligibility rules, enrollment workflows, and member data flows, translating complex requirements into intuitive, reliable experiences that drive trust, activation, and long-term retention. You will lead the strategy, definition, design, and delivery of eligibility and payer-integrated products across Maven, spanning member-facing experiences (and the underlying data infrastructure that powers them. You will drive discovery, experimentation, and execution to improve eligibility accuracy, reduce friction at entry points, and enable scalable payer configurations. Core areas of focus include eligibility ingestion and validation, enrollment lifecycle management, payer data integrations, and cross-platform eligibility signals. You will serve as the voice of both new and existing members as they interact with eligibility-dependent experiences, while partnering closely with Product, Design, Engineering, Operations, Analytics, Payer Partnerships, and Marketing to deliver compliant, resilient, and extensible solutions that support Maven’s growth.
Requirements
- 5–8+ years of Product Management experience, with demonstrated ownership of complex healthcare products; experience with eligibility, payer data, claims, or health data integrations strongly preferred
- Deep understanding of the healthcare ecosystem and health consumer mindset, including designing 0→1 and early-stage experiences that translate complex backend systems into intuitive user value
- Proven track record of shipping, testing, iterating, and scaling high-impact products across the full product lifecycle, from discovery through launch and optimization
- Strong product judgment and analytical rigor, with the ability to ground decisions in data, user insights, operational constraints, and measurable business and clinical impact
- Experience leading highly cross-functional initiatives, partnering closely with engineering, data, design, operations, payer partners, and other stakeholders in a collaborative, fast-moving environment
Responsibilities
- Identity key product opportunities and act as the primary driver for strategy, and investment for eligibility, in alignment with the broader organization and company goals
- Lead, support, and partner with your pod and cross-functional partners such as Operations to build a best-in-class eligibility experience for Maven members
- Define, track, and deliver on core product success measures, pod KPIs, and hypotheses to support company OKRs
- Use data and insights, including product analytics and business needs, to inform product work and prioritization
- Move fast. Drive experimentation plans and new learnings. Build for the long term. Design and deliver features and systems that scale to support our business’ growth
- Mentor and support broader product team and improve on product best practices at Maven
Benefits
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- Whole-self care through wellness partnerships
- Hybrid work, in office meals, and work together days
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401K matching for US-based employees, with immediate vesting
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
