Senior Product Manager, Driver Matching Experience

Lyft•San Francisco, CA

1d•Hybrid

About The Position

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast-paced company and industry. The Driver team is dedicated to fostering a platform of high-quality service by empowering drivers to perform their best. We are looking for a strategic product manager to join our dynamic and fast-paced team, bringing a proven ability to drive consensus and align diverse stakeholders toward a unified vision. In this role, you will refine and create the systems and in-app interfaces that connect drivers with rides they fulfill. Your work will focus on increasing platform-wide reliability with driver availability by evolving how information is surfaced and acted upon within the app to enhance overall ecosystem health. The ideal candidate will demonstrate high empathy, a strong analytical mindset, and a collaborative spirit, working effectively across Lyft to create experiences that reinforce our commitment to quality, transparency, and fairness in alignment with our brand values.

Requirements

5+ years in product management, product design or equivalent consultant experience with significant time spent leading consumer facing products
Ability to make things happen: You manage project ambiguity, complexity, and interdependencies in an organized and structured way, and you are able to define and analyze metrics that inform the success of your products
Customer obsessed: Strong user empathy and experience in the customer discovery and product development process
Strong decision making: Experience building alignment and influencing decision making across org lines and with senior leadership; specifically showcasing strong judgment when balancing a flawless user experience and the needs of a two sided marketplace
Strong communication: Skills and intuition for communication strategy at every level -- within teams, within the company, to users, and other audiences

Responsibilities

Deeply understand driver and business needs to set an ambitious product vision that motivates and inspires your team, peers and leadership
Set your team's goals and success metrics that align with Lyft's mission and drive maximum impact based on data analysis, market research and user research
Build a product roadmap to achieve your goals and lead a core team of engineers, designers, data scientists, and marketers to execute on it.
Build alignment and collaborate with partner teams on shared goals and initiatives
Communicate roadmaps, priorities, experiments and decisions across a broad set of audiences from partner teams to executive levels
Completely own your team's products, existing or new, from ideation, through development, to launch, growth and maintenanc

Benefits

Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

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