Senior Product Manager - Digital

Wingstop

About The Position

We are looking for an exceptional Senior Product Manager - Digital. This individual will be responsible for ongoing management, planning, analysis, reporting and documentation for a complex, multi-tier, enterprise digital and ecommerce solution stack. This individual will work with a talented team of internal and external resources in a highly collaborative, agile development environment. The role ensures initiatives move from strategy to production with speed, quality, and measurable business outcomes. Translate leadership’s strategy into actionable roadmaps and lead end-to-end lifecycle execution; from requirements to release readiness; ensuring flawless, on-time delivery across web, mobile, loyalty, and in-store platforms Influence and align executives, squads, and vendors to drive cross-functional collaboration and translate business needs into digital delivery. Establish and own KPIs for digital performance, leveraging analytics to measure adoption, quality, and business impact. Ensure platform stability and compliance to deliver reliable guest experiences. Play a key role in the evaluation of new platforms, tools, technologies, and vendors to identify opportunities for enhancing our digital capabilities. Continuously drive market-leading digital experiences on all platforms to solidify Wingstop's position as an industry leader. Gain a deep understanding of the business needs of department leaders and translate those needs into actionable plans for measuring success.

Requirements

Bachelor’s Degree: Typically, in Business Administration, Marketing, Computer Science, or a related field.
Proficiency with agile delivery tools and digital analytics platforms.
Experience running experiments (A/B tests, pilots, feature flags) and translating results into business decisions.
Fluency in leveraging data science, AI, or automation tools to enhance product performance, personalization, or operational efficiency
Communication
Stakeholder Management
Customer Service-Minded

Nice To Haves

Master’s Degree (Preferred): An MBA or a master’s degree in Product Management, Marketing, or a related field can be advantageous.
Product Management Certification
Certified Scrum Product Owner
UI/ UX Certification

Responsibilities

Translate leadership’s strategy into actionable roadmaps and lead end-to-end lifecycle execution; from requirements to release readiness; ensuring flawless, on-time delivery across web, mobile, loyalty, and in-store platforms
Influence and align executives, squads, and vendors to drive cross-functional collaboration and translate business needs into digital delivery.
Establish and own KPIs for digital performance, leveraging analytics to measure adoption, quality, and business impact. Ensure platform stability and compliance to deliver reliable guest experiences.
Play a key role in the evaluation of new platforms, tools, technologies, and vendors to identify opportunities for enhancing our digital capabilities.
Continuously drive market-leading digital experiences on all platforms to solidify Wingstop's position as an industry leader.
Gain a deep understanding of the business needs of department leaders and translate those needs into actionable plans for measuring success.

Benefits

Unlimited paid time off for exempt employees
One paid volunteer day of your choice
Competitive bonus structure for eligible roles
Team member stock purchase plan
Health savings or flexible spending account options
401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
Comprehensive medical, dental, and vision benefits
Basic life and AD&D insurance provided
Pet insurance
Education Assistance
Wellness reimbursement program
Paid maternity and paternity leave
Lunch provided every Tuesday and Thursday in office
Work from home Fridays
Discount on Wingstop gift cards
Onsite game room