Senior Product Manager - Digital Assets

U.S. Bank•Boston, MA

13d

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. As a Product Manager, you will: Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements. Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap. Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery. Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results). Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes. In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product. About the team/product (s): The U.S. Bank Chief Product Office is seeking a product manager for our growing digital assets offering our Wealth, Corporate, Commercial and Institutional Banking (WCIB) division. The product manager – digital assets covers all aspects of product management for the U.S. Bank fund and institutional offering globally as it relates to cryptocurrency [which is currently live for fund clients], asset tokenization, etc. and will work closely with the senior product manager covering custody as well as the Innovation team. This person will oversee U.S. Bank’s cryptocurrency custody offering within the Global Fund Services business. S/he will work directly and through innovation, operations, technology, digital, risk, compliance and project management teams to advance the offering. In conjunction with the relevant stakeholders, this person will be responsible for the identification, strategy and recommendation of product improvements, enhancements or new products. In addition, the ongoing management and development of the product in support of business growth goals. S/he oversees the evaluation of digital assets offerings vis a vis competitor, vendor, client, regulatory and other market trends and works with stakeholders to prioritize based on the aforementioned factors. This person assists the business development teams to create and maintain updated marketing material, sell sheets and digital and thought leadership content.

Requirements

Product management experience.
Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.
Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point.
Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.
Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.
10 years of experience in the financial services industry and/or product management sector
Deep understanding of the digital assets ecosystem and related technology as well as traditional asset servicing for fund and institutional clients

Nice To Haves

product PnL
product strategy, vision and planning
product discovery
product development
channel alignment and management
adoption
customer experience research, insight and execution
agile ways of working
go to market and sales channels
performance measurement and optimization
marketing and analytics
customer centricity

Responsibilities

Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product / portfolio opportunities, and establish the product vision, charter and roadmap.
Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.
Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).
Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes.
In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.
Oversee U.S. Bank’s cryptocurrency custody offering within the Global Fund Services business.
Responsible for the identification, strategy and recommendation of product improvements, enhancements or new products.
Ongoing management and development of the product in support of business growth goals.
Oversees the evaluation of digital assets offerings vis a vis competitor, vendor, client, regulatory and other market trends and works with stakeholders to prioritize based on the aforementioned factors.
Assists the business development teams to create and maintain updated marketing material, sell sheets and digital and thought leadership content.

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

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