Senior Product Manager, Core Customer Experience

Remitly • Seattle, WA

258d • $152,000 - $190,000

About The Position

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe. About the Role: Remitly's Core Customer Experience team is seeking a Senior Product Manager to join our team. You will own the product vision, roadmap, and execution for a critical portfolio of customer-facing features within our remittance product, working closely with engineering, analytics, design, marketing, and business teams to drive high-visibility initiatives. You will contribute to strategic planning and have the opportunity to build alignment across teams and with company executives. You'll report to the Senior Manager of Product for Core Customer Experience team. This position is based in Seattle, WA and is hybrid to support team collaboration.

Requirements

• 5+ years of experience in product management, with a track record of launching successful products.
• Proven ability to analyze complex data sets and make data-driven decisions.
• Experience with Agile development methodologies and product development life cycles.
• Familiarity with product analytics and metrics, including customer acquisition, engagement, and retention KPIs.

Responsibilities

• Define product vision and strategy, and develop roadmaps to achieve business objectives.
• Lead cross-functional teams to design, develop, and launch new products and features.
• Conduct market research and competitive analysis to identify opportunities and threats.
• Develop business cases and data analyses to support product investments and measure impact.
• Collaborate with stakeholders to gather requirements and feedback, and ensure product alignment with business goals.

Benefits

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities