About The Position

As Senior Product Manager on the Collaboration & Negotiation team, you will shape world-class presignature experiences across Docusign IAM, including within Agreement Desk , CLM , and AI-Assisted Review , that help Legal, Procurement, and Finance teams (and their business partners) move agreements forward with speed and confidence . You will help define and deliver experiences that blend great UX with automation and the latest AI technology to augment human work and delight our customers. You will ship innovative agreement interaction patterns that enable cross-functional collaboration, scalable negotiation, and the elimination of tedious work while preserving human judgment, auditability, and trust. You will support the product lifecycle end-to-end, from initial concept through launch, adoption, and ongoing optimization and scaling. You will partner closely with Design and Engineering to deliver end-to-end customer outcomes, and work cross-functionally with go-to-market teams to launch and scale adoption. This position is an individual contributor role reporting to the Director of Product Management.

Requirements

  • 8+ years of related work experience
  • Experience shipping highly used products with strong UX and measurable outcomes
  • Experience working cross-functionally with Product Management, Design, Engineering, Operations, Program Management, Marketing, Sales, and Customer Support
  • Experience articulatinge problem spaces, product decisions, and underlying rationale

Nice To Haves

  • Strong decision-making skills when faced with ambiguous situations without perfect data
  • Excellent written and verbal communication and stakeholder management skills
  • Strong UX interaction design instincts for working with documents or collaborative tools
  • Experience directly engaging with and/or managing contracts throughout their lifecycle, from creation and negotiation to execution and analysis
  • Experience with legal, sales, or procurement-focused software products
  • Experience with AI/ML products, agentic systems, or enterprise automation
  • MBA, J.D., Computer Science, AI, or related field, or equivalent experience

Responsibilities

  • Build product plans that drive end-to-end use cases that support the goals of Collaboration & Negotiation and Intelligent Agreement Management
  • Define and effectively communicate product goals and requirements, and work cross-functionally with Design and Engineering to implement solutions
  • Set priorities and make tradeoffs, balancing short-term execution with long-term vision
  • Understand the most heavily used tools among our customers and key personas within companies. Be an expert and champion of these users' needs and goals.
  • Work directly with customers to identify product opportunities and gaps
  • Define key business metrics and goals, and track them
  • Translate customer feedback, market and competitive analysis, and usage data into usable, high-value end-user experiences
  • Partner with business stakeholders to drive adoption, go-to-market strategies, and customer success initiatives

Benefits

  • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
  • Stock: This role is eligible to receive Restricted Stock Units (RSUs).
  • Global benefits provide options for the following:
  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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