Senior Product Manager, Certifications (Philadelphia)

B Lab Global • Philadelphia, PA

2h • $127,000 - $134,000 • Remote

About The Position

B Lab is seeking a Senior Product Manager of Certification who will serve as a technical product manager, translating the B Corp Certification strategy into a clear product direction and high-quality delivery. In this role, you’ll own the end-to-end product lifecycle, clarifying user needs, defining outcomes and metrics, prioritizing a transparent, value-based roadmap, and driving execution across squads, while partnering with Standards, Assurance, and Software Engineering to ensure the product experience is intuitive, compliant, and scalable.

B Lab recently launched a new version (v2.1) of the B Corp Certification standards, marking a significant evolution in how certification is defined and experienced. This role will build on the learnings from that release to iterate, improve, and strengthen the certification product over time. The Product Manager will play a key role in translating feedback from companies, auditors, and internal teams into clear priorities that continuously improve the certification experience.

You will sit at the center of strategy and execution, working closely with a core product trio (UX and Solution Architect) to lay the foundation for certification experiences and partnering with delivery squads to bring those experiences to life. This role requires systems thinking, strong collaboration, and the ability to balance long-term strategy with near-term delivery across a complex, mission-driven organization.

This is an exciting opportunity to influence one of B Lab’s most critical products and help evolve how companies engage with and experience B Corp Certification. The role will be externally facing and serve as the primary steward and representative of the B Corp product, acting as the face of the product both internally and with the broader B Corp network and partners.

Requirements

• 5+ years of experience in product management, including experience in technical or platform-oriented product environment
• Strategic Thinking – Sets product direction and connects decisions to long-term impact
• Agile/Scrum Processes – Hands-on experience in working in an Agile environment, collaborating with cross-functional teams to deliver iterative and valuable outcomes.
• User-Centered Design (UCD) – Knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products that meet business objectives.
• User Research – Ability to conduct user research, including interviews and synthesis of findings, to drive informed product decisions.
• Collaboration & Teamwork – Works effectively across cross-functional and matrixed teams without direct authority
• Communication – Clearly communicates priorities, intent, and trade-offs internally and externally
• Data-Driven Decision Making – Experience using data and analytics to inform product strategy, prioritize work, measure outcomes, and iterate on solutions; proficiency with Tableau or comparable business intelligence and analytics tools
• Planning & Prioritization – Translates strategy into clear, outcome-driven priorities
• Adaptability – Navigates change and iterates based on learning and feedback
• Fluency in English

Responsibilities

• Own the Certification product area strategy, driving evolution, enhancements, and innovations that improve the overall experience.
• Analyze sustainability trends, emerging standards, and competitor approaches in the impact space to inform product strategy and roadmap priorities.
• Conduct user research and gather direct feedback from companies, auditors, and internal teams to inform product decisions.
• Partner with UX and engineering to translate strategy considering technical feasibility, dependencies, and system constraints.
• Define and analyze qualitative and quantitative metrics to measure product success and inform strategic priorities.
• Translate product strategy into clear, prioritized features for delivery squads, managing dependencies to ensure coordinated and timely delivery.
• Work with Product Owners to break down the vision into their backlogs, enabling rapid delivery, gathering early feedback, and iterating to improve the experience.
• Support sprint planning, demos, and feature reviews to ensure teams deliver high-quality outcomes aligned with product objectives.
• Collaborate with Product Owners and bring insights from analytics and user feedback together with them to inform squad level backlog prioritization and iterative improvements on existing features.
• Facilitate clear communication of product vision, progress, and trade-offs across delivery squads, leadership, and the broader network.
• Participate in demos and stakeholder reviews to validate work and maintain transparency across teams.
• Partner closely with cross-functional teams to ensure alignment on priorities and deliverables.
• Participating in working groups, committees, or supporting on other projects

Benefits

• Excellent health benefits package including access to medical, vision and dental coverage
• Paid time off for vacation - in your first year, you’ll start with 15 days (prorated in a to your start date)
• Additional paid time off for organizational closures
• 403(b) with a match of up to 3%
• Unlimited sick and personal time - if you need it, use it
• After your first year of employment, 40 hours paid time off for community service; paid parental leave; and time and budget for your professional development (we assess this PD budget annually)
• A remote-first workplace
• A flexible work environment with the ability to plan your work week around your personal commitments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed