Senior Product Manager, Billing and Licensing

Clio • Vancouver, WA

77d • $152,200 - $205,800 • Hybrid

About The Position

Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Clio's suite of products is rapidly expanding, and the needs of our users are diverse and constantly evolving. As Clio has built new products and acquired new companies, our Platform team is responsible for ensuring that all of these products fit cohesively together and interact frictionlessly. The Billing and Licensing team is responsible for building the tools for how we (Clio) bill our customers. Clio has multiple products and a growing number of ways we monetize these different products. We are seeking a highly motivated and technical Senior Product Manager to lead the development and evolution of our Billing and Licensing systems.

Requirements

• Over 4 years of experience in product management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms.
• Exceptional ability to build strong relationships across the business, drive constructive conversations, and land decisions in ambiguous situations.
• Experience building technical products.
• Strong business and metrics focus.
• Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience.
• Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams.
• Excellent communication skills with the ability to influence others and drive product initiatives forward.
• Growth mindset when it comes to process improvement and new technologies, especially AI.

Nice To Haves

• Prior founder and entrepreneurial experience.

Responsibilities

• Develop and execute a product vision, strategy and roadmap for the Billing and Licensing teams, aligning with Clio's overarching business objectives and customer needs.
• Understand customer needs across the whole Clio product suite and think deeply on how best to solve these issues.
• Work cross-functionally with other product managers, engineers, designers, and stakeholders to deliver high-quality product changes.
• Oversee the entire product lifecycle from ideation to launch.
• Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement.
• Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements that inform product development and improvements.
• Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones.

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• EAP benefits for you and household members, including counseling and online resources.
• 401k matching and Child Education Savings.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Number of Employees: 1,001-5,000 employees