Senior Product Manager, Artificial Intelligence

Unanet • Dulles, VA

3h

About The Position

Our Product Team is looking for a Senior Product Manager to ideate and lead the delivery of AI capabilities and solutions across our core ERP and CRM SaaS platforms. In collaboration with our Vice President of Product Management, you will own the definition and delivery of specific customer-impacting AI use cases and be a key contributor in our overall AI product vision and strategy. With over 4,000 customers and a robust partner network, your actions and contributions will have far-reaching impact on one of Unanet’s most strategic and critical initiatives.

Requirements

• 5+ years of software product management experience in a high-growth Agile environment
• 3+ years of experience as an AI practitioner, including ideating and launching technically complex solutions involving machine learning (ML), NLP, LLMs, conversational and agentic AI experiences, etc.
• Demonstrated ability to understand data models, information retrieval methods, and knowing the right questions to ask to extract value from data sets
• Proficiency in utilizing analytics to drive business decisions from large data sets
• Ability to establish metrics and processes for monitoring the performance of AI models in production -- including tracking accuracy, bias, and other relevant metrics to ensure the models continue to deliver quality outputs
• Familiar with AI ethics and best practices to ensure fairness, transparency, and accountability in AI implementations
• Ability to translate strategic thinking and thought leadership into actionable, commercially viable AI-powered features and solutions
• Strong technical writing and visualization skills; comfortable with technical architecture and mapping out data flow diagrams
• Experience working with internal and external stakeholders to collect business, functional, and technical product requirements
• Collaborative, self-organized, accountable, and driven to deliver high-quality products
• Ability to travel to customer and non-customer sites (~15%)

Nice To Haves

• Track record in a “rapid prototyping”-style product environment – keen desire and appreciation for moving through the “experimentation-to-commercialization” journey
• Experience with B2B ERP, CRM or other similar “system of record” software solutions
• Experience serving the Government Contracting (GovCon) or Architecture, Engineering & Construction (AEC) industries preferred to bring industry-specific insights to AI product development
• Strong background in AI/ML toolchains and platforms (e.g., TensorFlow, PyTorch or similar) and experience with cloud-based AI/ML services from AWS, Azure, or Google Cloud
• Understanding of regulatory and compliance requirements related to AI, ensuring AI solutions meet industry standards and legal guidelines
• Appreciation for value of intellectual rigor, thought leadership, and evangelism

Responsibilities

• Drive the development and implementation of a forward-looking AI strategy/roadmap that aligns with Unanet’s broader goals
• Develop a deep understanding of user personas across our multi-product business; leverage that to be the sounding board for internal and external stakeholders and customers to continuously inform strategic decisions
• Collaborate and contribute to building out the product roadmap for all customer-facing AI-enabled tools, workflows, and capabilities
• Partner with a variety of stakeholders and cross-functional teams to execute the roadmap, aligning with them to both plan and prioritize objectively
• Research, define, and design requirements and scope through epics, user stories, and diagrams; validate functionality and workflows to ensure we’re solving the right problems for our customers and prioritizing high-impact solutions
• Engage with key external technology partners to ensure we are making smart choices regarding foundational AI tools and solution stack
• Effectively communicate with internal and external stakeholders in both a technical and non-technical capacity, including with engineering to define product release requirements and with marketing on GTM strategies
• Lead the development and maintenance of comprehensive evaluation frameworks for LLM-driven features, encompassing automated testing, human-in-the-loop assessments and continuous performance monitoring
• Ensure AI-enabled features meet regulatory and ethical guidelines

Benefits

• You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time.
• You will further be eligible to participate in Unanet's employee benefits plans and programs.
• For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed