Senior Product Manager, App Studio and Marketplace

Zip•San Francisco, CA

40d•$190,000 - $220,000•Hybrid

About The Position

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world's leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we're focused on developing cutting-edge technology, expanding into new global markets, and—above all-driving incredible value for our customers. Join us! Please note we are looking for someone who is willing and able to come into our downtown San Francisco office on a hybrid basis (3 days / week). Your Role As a Senior Product Manager for App Studio and Marketplace, you will own the end-to-end strategy, roadmap, and execution for Zip's App Studio (Zip's proprietary low-code integration and agent workflow builder) and the emerging Marketplace. You will shape the platform that powers how Zip connects to 3rd party systems; define how partners and customers build, deploy, and extend integrations; and drive an ecosystem that accelerates value for our largest enterprise customers. This is a highly cross-functional and technically deep role responsible for advancing our low-code integration platform, enabling partner-built templates, and establishing Zip's Marketplace as a core product differentiator. You will work closely with Engineering, Design, Technical Solutions Consulting, Implementation Partners, and GTM leadership to deliver a platform that is reliable, scalable, configurable, and AI-augmented.

Requirements

4-8+ years of Product Management experience, including 2+ years building platforms in at least one of the following domains: integrations, workflow automation, iPaaS, low-code/no-code builders, or developer platforms.
Deep understanding of enterprise integration patterns (APIs, webhooks, event frameworks, data transformation, error handling, OAuth/credential flows, schema mapping).
Demonstrated ability to ship high-scale platform capabilities with strong technical intuition and fluency in system architecture and data flows.
Experience building marketplaces, partner ecosystems, or extension frameworks where external developers build on top of the platform.
Strong ability to translate complex technical concepts into intuitive product experiences for both technical and non-technical users.
Proven track record of leading cross-functional initiatives, influencing without authority, and driving alignment across engineering, design, sales, customer teams, and partner teams.
Exceptional written and verbal communication skills, with the ability to tailor messaging and level of detail to diverse technical and non-technical audiences.
Bias to action, comfort with ambiguity, and ability to operate in a fast-growing, rapidly evolving environment.

Nice To Haves

Experience with ERP or finance/procurement systems (SAP, Oracle, Workday, NetSuite, MS Dynamics) is preferred.
Experience with AI-assisted tooling (e.g., generative configuration, automated mapping) is a plus.

Responsibilities

Define and lead the product strategy for App Studio and the Marketplace - advancing App Studio toward a mature iPaaS-like platform while building and scaling the Marketplace ecosystem to enable partners and third-party developers to create connectors, templates, and applications.
Translate complex problems into intuitive, repeatable, and low-code/AI-assisted configuration experiences for partners, builders, and customers.
Collaborate deeply with engineering and design to define requirements, provide product direction, make tradeoffs, and deliver high-quality platform capabilities and UX.
Partner with Technical Solutions Consultants and Partners to understand real-world integration patterns, identify reusable components, and increase build-time efficiency.
Lead product discovery through customer and partner research, data analysis, and competitive intelligence across leading iPaaS and workflow automation platforms.
Enable internal and external stakeholders (Sales, TSC, partners) with documentation, best practices, enablement guides, and solution blueprints.