Senior Product Manager: Analytics & Insights

CINC Systems•Duluth, GA

18h

About The Position

We are seeking an experienced Senior Product Manager to lead our Analytics & Insights product area. This role is responsible for defining and executing the strategy for how analytics and insights are captured, modeled, and delivered across internal decision-making, customer-facing reporting, and native in-product experiences, with AI used to enhance clarity, speed, and actionability. You will own the end-to-end analytics experience, spanning: · Native, in-product dashboards and AI-enhanced insights that support real-time decision-making · Customer-facing reporting experiences designed for operational review, sharing, and distribution · Internal analytics used by leadership and teams to understand performance, risk, and opportunity This role sits at the intersection of data, product experience, and business strategy. You will shape not just what analytics we deliver, but how insights show up in workflows and drive action across our platform. About CINC Systems CINC Systems is the largest provider of accounting and management software in the community association management industry and the innovator behind accounting and banking integration. Founded in 2005 by a banker as the industry’s first SaaS offering, CINC Systems now employs nearly 400 people and provides software and applications to more than 50000 associations servicing over 5 million doors. In January of 2024, Hg Capital made a significant investment in CINC to accelerate the company’s growth trajectory and institute rapid product development. At CINC, innovation drives our growth, and our people sustain it. We are proud of our humble, accountable, and team-oriented culture, and we are committed to building products and a workplace that create long term value for our customers and our team.

Requirements

7+ years of Product Management experience, including ownership of analytics, reporting, or platform-level products
Demonstrated experience owning analytics, reporting, or data platform products
Strong understanding of modern data architectures, including data lakes and analytics pipelines
Experience with business intelligence tools, with Power BI preferred
Experience delivering native, in-product analytics experiences beyond off-the-shelf BI tools
Proven ability to translate complex analytical concepts into intuitive product experiences
Strong analytical mindset with a track record of data-informed decision-making

Nice To Haves

Formal Product Management training or equivalent experience strongly valued
Strategic thinker with strong systems-level reasoning
Ability to bridge technical data concepts with customer-facing experiences
Clear, confident communicator with technical and non-technical stakeholders
Customer-centric mindset focused on actionable insights
Highly collaborative and comfortable in a fast-paced environment
Strong organizational and prioritization skills

Responsibilities

Define and execute the product strategy for analytics, reporting, and predictive insights aligned with company objectives
Own the roadmap for analytics platform capabilities, dashboards, and reporting experiences
Identify and prioritize investments that improve customer insight, operational decision-making, and forecasting accuracy
Partner with leadership to shape a clear long-term analytics vision and sequencing strategy
Lead the strategy for capturing, modeling, and organizing data across the analytics platform, using modern data lake technologies while maintaining flexibility as platforms and standards evolve
Ensure data structures support internal analytics, customer reporting, and native in-product experiences
Partner with engineering and data teams on ingestion, transformation, governance, and performance best practices
Establish clear principles for when analytics should live inside workflows versus standalone reporting surfaces
Own the internal analytics ecosystem used by leadership and operational teams
Define and evolve customer-facing reporting experiences that support operational workflows and easy sharing
Lead the strategy for natively built customer dashboards that enable deeper customization and differentiated experiences
Partner closely with design to translate complex data into clear, actionable insights
Ensure consistency, trust, and clarity across all analytics surfaces
Drive the development of predictive and forward-looking analytics capabilities
Identify opportunities where forecasting, trend analysis, anomaly detection, and recommendations deliver real customer value
Partner with engineering to integrate AI-powered insights that provide contextual guidance and decision support
Translate advanced analytics concepts into usable, customer-friendly experiences
Conduct customer interviews to understand analytics and reporting pain points
Analyze usage data to identify opportunities for improvement and innovation
Monitor industry trends in analytics, data platforms, and AI to inform product decisions
Work closely with engineering to translate business needs into clear, actionable requirements
Collaborate with design on intuitive, data-driven experiences
Partner with sales, marketing, and customer success on positioning, enablement, and rollout
Support customer-facing teams with product knowledge and analytics best practices
Own the full product lifecycle from discovery through launch using a press release–driven planning approach
Translate product vision into OKRs, user stories, acceptance criteria, and delivery plans
Partner with engineering and design on incremental releases and beta programs
Define and track success through outcome-focused metrics tied to adoption, customer impact, and business results