About The Position

Our Product team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent, without losing a human touch. Are you a customer-centric Senior Product Manager with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a self-starting Senior Product Manager to drive innovation at Toptal by building and scaling AI-driven products that expand the breadth and depth of our product and service offering. As a Senior Product Manager, you will lead a team of engineers while working cross-functionally with Engineering, Design, and other Product Managers to define, build, and launch mission-critical initiatives built on Toptal’s AI platform. We need someone to drive end-to-end product discovery and delivery, using user research, data, and cross-functional collaboration to identify new opportunities and deliver impactful solutions. If you have a knack for building high-quality, extremely impactful products, we want you on our team! This is a remote position. Resumes and communication must be submitted in English.

Requirements

  • Bachelor’s degree is required, preferably in a technical discipline.
  • At least 3 years of proven software product management experience.
  • Proven ability to lead products end-to-end from early discovery and zero-to-one development through launch, iteration, and scale, even in ambiguous environments.
  • Knowledge of AI product development processes and best practices.
  • Experience designing, launching, and iterating on AI-driven product features and workflows that deliver measurable business outcomes.
  • Experience designing and launching AI-powered product features that improved engagement, efficiency, and measurable business outcomes.
  • Experience building and orchestrating intelligent workflows by connecting systems and automation tools to solve problems at scale.
  • Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.
  • Strong expertise in using data to make decisions with a variety of tools and methodologies to gather and synthesize information.
  • Ability to creatively craft solutions through data and a customer-centric approach.
  • Ability to build wireframes and mockups, with an aptitude for keeping things simple.
  • Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.
  • Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.
  • Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.
  • Outstanding written and verbal communication skills.
  • Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
  • You thrive in environments where you are empowered to lead by doing, working directly with users, data, and your team to make progress and drive results.
  • You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
  • Regularly and reliably attend scheduled virtual team meetings on camera.
  • Work independently with minimal supervision.
  • Use all required digital collaboration tools.
  • Prioritize and self-manage workflows and deadlines.

Nice To Haves

  • Proven experience managing the development and launch of mobile, desktop, and web applications across the full product lifecycle is a plus.
  • Experience with third-party system integrations is a plus.

Responsibilities

  • Own and lead all aspects of an established agile team, including backlog grooming, prioritization, and cross-functional coordination, with a focus on delivering AI-driven product capabilities.
  • Translate AI platform capabilities into customer-facing, talent-facing, and internal product experiences that deliver measurable business value.
  • Responsible for defining the scope of new product features and ongoing feature improvements.
  • Write and prioritize user stories and define acceptance criteria.
  • Establish and maintain a high level of credibility with internal and external partners.
  • Break down complex problems and use data, analytics, and user research to inform product direction and validate AI-driven solutions.
  • Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.
  • Run various ad-hoc research and business analyses to assess opportunities and risks.
  • Take ownership of identifying and solving complex product challenges that align with both short-term goals and long-term strategic initiatives.

Benefits

  • participation in a 401(k) retirement plan
  • medical, dental, and vision health insurance plans
  • basic life insurance coverage and short-term and long-term disability coverage
  • access to flexible spending, dependent care, and health savings accounts
  • access to telehealth virtual doctors
  • an employee assistance program
  • flexible paid time off
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