Senior Product Manager, AI Quality

Atlassian•Seattle, WA

50d•Remote

About The Position

As a Senior Product Manager for AI Quality, you will play a pivotal role in shaping and executing Atlassian’s vision for delivering quality AI products. Your focus will be on delivering superior quality experiences that underpin Atlassian’s AI-driven products and solutions.

Responsibilities

Define and drive the strategic vision and roadmap for AI quality for your feature areas, clearly articulating the desired outcomes and the path to achieve them.
Lead initiatives to improve the quality, reliability, and trustworthiness of AI models and experiences, ensuring alignment with organizational goals and user expectations.
Partner with engineering, data science, product, and design teams to identify opportunities and implement improvements in AI quality.
Advocate for relevance and quality standards, influencing stakeholders and championing initiatives that elevate user experience.
Develop deep customer insights to pinpoint gaps in quality, proactively addressing issues to enhance user satisfaction and engagement.
Regularly interact with users and internal stakeholders to validate quality enhancements and prioritize feature improvements.
Create compelling narratives and communicate progress effectively to customers, stakeholders, and the broader community, highlighting Atlassian’s advancements in search relevance and quality.