Senior Product Manager, AI (Eastern Time Zone Remote, United States)

M-Files

78d

About The Position

M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases, spanning universal and industry-specific workflows, to enable secure collaboration, automate processes, and ensure governance. Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. At M-Files, our Guiding Principles are the DNA of who we are. They unite us across diverse cultures and personalities, providing a shared foundation that builds trust, drives collaboration, and inspires excellence: Make It Happen – We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results. Help Others – We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together. Love Customers – We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed.

Requirements

• 7+ years of product management experience, with at least 3 years focused on AI/ML products.
• Deep domain expertise in AI, including a proven track record of assessing market opportunities and defining product strategies specifically for generative AI-powered solutions.
• Proven success in bringing AI products from concept to market in an enterprise SaaS environment.
• Experience defining and tracking key metrics for generative AI products, demonstrating a clear understanding of their business impact and value proposition.
• Excellent communication and storytelling skills, with the ability to align cross-functional stakeholders and inspire customers.
• Ability to balance strategic thinking with hands-on execution.

Nice To Haves

• Technical background (e.g., Computer Science, Engineering, Data Science).
• Experience with AI compliance, ethics, and responsible AI practices.
• Familiarity with information management, content services, or related enterprise software is a plus.
• Demonstrated thought leadership in AI/ML domain.

Responsibilities

• Defining and driving the AI product strategy aligned with M-Files’ vision and customer needs.
• Leading cross-functional teams (engineering, design, marketing, and sales) to deliver AI features that enhance user experience and business outcomes.
• Owning the roadmap for AI capabilities such as intelligent metadata extraction, semantic search, document classification, and generative AI integrations.
• Translating customer pain points and market trends into actionable product requirements.
• Collaborating with engineering to ensure reliable and scalable AI solutions.
• Monitoring performance of AI features and continuously optimize based on user feedback and data.
• Evangelizing AI capabilities internally and externally, including customer presentations, webinars, and thought leadership.

Benefits

• 10 paid holidays annually
• Unlimited PTO
• Matching 401K Plan (25% of employees' contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Monthly Remote Stipend
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees