Senior Product Experience Manager
About The Position
To strengthen our team, we are looking for a SENIOR PRODUCT EXPERIENCE MANAGER who is a versatile, high-impact role designed for a builder who thrives in fast-moving environments. This is a pinch hitter position where you'll work across consumercacing features, internal tooling, and partnerfacing experiences as the product and team take shape. The Senior Product Experience Manager sits at the inrersection of product strategy, commercial execution & partner success. This role combines the mindset of a product lead, the fluency of a sales engineer & the empathy of client service to ensure partners understand, adopt & succeed with L1VE's offering. You will work closely with commercial teams during the sales process to translate L1VE's capabilities into clear partner value, then own the transition into defining partner-specific product requirements, delivery expectations & ongoing feedback loops. Your work ensures that partner confidence over time without fragmeting the core product. End-to-End Product & Event Delivery Establish and run the Operating model that ensures product, features & L1VE events are delivered smoothly & consistently Own launch readiness for L1VE experiences, including timelines, dependencies & go/no-go criteria Systems, Workflows & Rituals Design & maintain planning, prioritization & delivery workflows across pods Define & run core rituals (planning, reviews, retrospective, post-event learnings) Create clarity around roles, handoffs & decision-making L1VE Ops Enablement Partner cloesely with Production to operationalize L1VE event readiness Develop & maintain event playbooks by vertical Ensure cross-functional coordination during L1VE moments & post-event follow-up Measurement & Outcomes Define what "success" looks like for launches & events in partnership with product & data Ensure teams are capturing the right signals (delivery, quality, partner confidence & engagement Translate learnings into process & roadmap improvements Cross-Functional Alignment Act as trhe connective tissue across product, UX, content, production, data & engineering Surface risks early & drive resolution before they impact launches or partners Create shared accountability without becoming bureaucratic
Requirements
- ARE YOU deeply organized?
- Operating at the intersection of product, engineering & L1VE or complex delivery?
- Calm under pressure & thrive when the stakes are high?
- Comfortable in front of clients & executive teams & can communicate effectively in these rooms?
- You work in Product Management, Partner Success Management, Client Services or related (7 years+)?
- You know how to bring ambiguous, fast moving environments!
- You're respected as a partner, not feared as a gatekeeper!
- You own a background in consumer products, content, media, L1VE events or platforms.
- Proven in success scaling delivery in cross-functional teams!
- Comfort working in early-stage or rapidly evolving organizations!
Responsibilities
- Establish and run the Operating model that ensures product, features & L1VE events are delivered smoothly & consistently
- Own launch readiness for L1VE experiences, including timelines, dependencies & go/no-go criteria
- Design & maintain planning, prioritization & delivery workflows across pods
- Define & run core rituals (planning, reviews, retrospective, post-event learnings)
- Create clarity around roles, handoffs & decision-making
- Partner cloesely with Production to operationalize L1VE event readiness
- Develop & maintain event playbooks by vertical
- Ensure cross-functional coordination during L1VE moments & post-event follow-up
- Define what "success" looks like for launches & events in partnership with product & data
- Ensure teams are capturing the right signals (delivery, quality, partner confidence & engagement
- Translate learnings into process & roadmap improvements
- Act as trhe connective tissue across product, UX, content, production, data & engineering
- Surface risks early & drive resolution before they impact launches or partners
- Create shared accountability without becoming bureaucratic
Benefits
- We provide a wide range of health and other standard benefits including PTO.
- L1VE dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship or any other characteristics in accordance with applicable federal, state and local laws. We encourage applicants from a variety of backgrounds, experiences and skill sets.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
